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Business Profile

Foreclosures

Quality Loan Service Corporation

Reviews

Customer Review Ratings

1.57/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review from

    Date: 05/16/2024

    5 stars
    great service, was happy to have them help me with my situatio thank you
  • Review fromJoe G

    Date: 05/01/2024

    1 star

    Joe G

    Date: 05/01/2024

    DO NOT USE THIS COMPANY, they do not care about you at all, dealt with them for 6 months, they will tell you if the mortgage company dont do what we want we will take them to court and fight it, transferred to a senior specialist and that phrase went out the window: we dont control anything we cant do this we cant do that, Yes they refinanced the loan and let me start over but went from a 3 percent interest to a 7, and now have an extra $500 added to my mortgage, and when he told me why this happens it was something that could have been found the first month of dealing with them but after having to dispute the terms and we could have parted ways 4 months ago, a ****** with this company, I could have done the same paperworks my self with the mortgage company, and when he told me I owed my first payment it was a week notice

    Quality Loan Service Corporation

    Date: 05/07/2024

    While we sympathize with the reviewer, we believe this complaint has been directed to the wrong company. Quality Loan Service Corp. (Quality) is a non-judicial foreclosure trustee that advances foreclosures. Quality is not involved in refinancing loans or loss mitigation. To be certain this review has been improperly directed, Quality has reviewed its files and has not found any match to the reviewers name. If Quality can be of any help, the reviewer is welcome to reach out to Quality directly. Thank you.
  • Review fromDebra S

    Date: 09/15/2023

    1 star

    Debra S

    Date: 09/15/2023

    My poor elderly parents are going through this right now. My father got sick and my mother is going through so much stress, Im worried about her health. Quality Loan Service Corp. are crooks. They filed a foreclosure against my parents home and appointed themselves as trustees under the deed. They claim to be working with the mortgage company but we were advised by our mortgage company that this is not true. Talk about evil in this world. Quality is contributing to the evil in this world!! Karma!!!

    Quality Loan Service Corporation

    Date: 09/26/2023

    While Quality Loan Service Corp. (Quality) is sympathetic and wishes the reviewers parents well, at this time, we do not have enough information to locate a file and provide any further comment. Please feel free to reach out to Quality directly, and we will do our best to assist and respond more thoroughly. Thank you.
  • Review fromJJ T

    Date: 07/29/2023

    1 star

    JJ T

    Date: 07/29/2023

    ************** and even customer ********************** rep was rude. Need a full training course on customer **********************. It has no respect for the homeowner of the property. On top of that, lied about working for the mortgage company I own the loan on. Posted the foreclosure notice all over my front door and claimed it has the right to. What right! It doesnt own even a piece of my shingle. Notifying me of my pending foreclosure is one thing but violating my privacy is another matter. My foreclosure may be on public records but it doesnt give this company the right to post the notice all over my door!

    Quality Loan Service Corporation

    Date: 08/17/2023

    While we welcome the opportunity to respond, we are unable to locate a file with the information provided.
  • Review fromScott W

    Date: 07/11/2023

    1 star

    Scott W

    Date: 07/11/2023

    My mortgage company still owed me $36,500 from a class action settlement, but quality loans is claiming the house is theirs even when I sent them documentation and so did the district attorneys office.Do business with BSI and sorry, you owe me until that settlement is paid.

    Quality Loan Service Corporation

    Date: 07/13/2023

    ******************** home is being foreclosed due to a default associated with his loan. Quality Loan Service Corporation ("Quality") is not ******************** loan servicer or Beneficiary and has no connection with **************** other than Quality is the company advancing the non judicial foreclosure of his property scheduled for August 10, 2023. Quality was appointed as Successor Trustee under the ****** Deed of Trust to advance a non-judicial foreclosure pursuant to the terms his Deed of Trust recorded April 25, 2019 due to a default associated with ******************** promissory note. Quality is not a financial institution and is not a party to any class action settlement involving ***************** 

    Although Quality is advancing a non-judicial foreclosure pursuant to the requirements of the ****** Deed of Trust and ****** statutory authority, Quality has made no attempts to collect a debt from **************** or any other party and its role is limited to the advancement of the non-judicial foreclosure ONLY. You may direct all questions or issues to *****************************, General Counsel for Quality. ************ or ****************************************. 

  • Review fromRonald O.

    Date: 11/05/2022

    1 star
    The homeowner needs to file a cross complaint against the *** personally.
  • Review fromPaul E

    Date: 08/23/2022

    1 star
    Well, it is real obvious that Quality Loan Service is willing to foreclose on properties at the behest of a loan servicer even though I have proven to the loan servicer and to QLS that the Deed of Trust they are foreclosing on is null and void, and thus they have no lawful or legal right to foreclose on the Deed. They are doing this just because they think they can get away with it.

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