Hazardous Material Removal
Nexon CorporationThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
09/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Refer to case ******** I would like to get a refund of all purchase I made with the company for banning my account. I have been banned for over 2 months locked out of all my purchases totaling over 1k a felony amount.The actions that occurred was as follows. I purchased products totaling 1000 dollars but one of the last purchase for 20 and 10 dollars was never delivered. I got refunded because they would not reply to me I contacted the 3rd party distributor PlayStation to refund me. At which case the company banned my account locking me out of the 1000 dollars. It has been 2 months and the company has not offered any resolution of me paying a settlement or anything to unban my account. They have effectively sold products to me and then punished me by stealing them back after i try to gain back what was rightfully mine.I am seeking restitution of any and all purchases i made VIA that account linked to account dante_all_sparkInitial Complaint
07/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid 60$ for things in their game which not only didnt arrive but when I requested a refund for everything i was only approved of some and then I was banned? Now I cannot play the game nor get the rest of my money back all I want now is for them to refund their players without ***** whiplash they are basically scamming millions of players and ignoring their support requestsInitial Complaint
03/25/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of transaction was 3/20.Company issued a policy to ***** players (customers) 5 recoveries in-game. Company failed to ***** the recovery thus committing false advertising. Monetary value of this recovery is estimated to be $12.42
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.