Reviews

Review Details

• Review fromMelanie M

  Date: 12/11/2024

  1 star

  Melanie M

  Date: 12/11/2024

  I ordered this Breath probiotics product when I ordered it I put my new mailing address along with payment they sent the product to an old address they had on file for my name which I had not lived at for 2 years they had it delivered and then when I called they told me to resolve it with the post office. I asked them why did they not send it to the address that I had placed on the order. So I paid $26.64 for a product that I did not receive I also paid 5.34 for Express shipping which I did not receive the product. I will not advise to order from this company.

  Best Breath

  Date: 12/13/2024

  
  Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration caused by the delivery issue with your order with Best Breath. We understand how important it is to receive your purchase at the correct address, and we regret the confusion this has caused.

  Upon reviewing your order, we see that the product was shipped to the ******-verified address associated with your payment at the time of purchase. We understand that this address was outdated, and we apologize for any confusion this may have caused.

  For future orders, we recommend updating your address directly in your ****** account to ensure your shipments are sent to the correct location. This will prevent similar issues from occurring when ****** is used as your payment method.

  We are committed to resolving this matter to your satisfaction. Please contact our customer support team, and we will assist you in finding the best solution.

  Again, we apologize for the inconvenience, and we appreciate your understanding as we work to resolve this for you.

• Review fromDavid P

  Date: 11/06/2024

  1 star

  David P

  Date: 11/06/2024

  I paid for a water pick and bad breath pills. I only received the water pick. When I contacted them from their website they said theyd have a representative get back to me. Its been two days and not a peep from anyone. I want all my money back.

  Best Breath

  Date: 11/08/2024

  Thank you for bringing this to our attention, and we sincerely apologize for the experience you've had with your order. We completely understand your frustration with receiving only part of your purchase and the lack of timely follow-up from our team. This is certainly not the level of service we strive to provide, and we are truly sorry for any inconvenience this has caused.
  
  We take your concerns seriously, and we are committed to resolving this issue as quickly as possible. We understand how important it is to receive your full order in a timely manner, and we will investigate why the missing item was not included in your shipment. Additionally, we regret the delay in responding to your inquiry. Our goal is to provide prompt and helpful support, and we will be addressing this internally to ensure future communication is more timely.
  
  To ensure we resolve this to your satisfaction, please reach out to our customer service team.
  
  We apologize again for the inconvenience, and we truly appreciate your patience as we work to make this right. We value your business and hope to regain your trust.
  

• Review fromStacy M

  Date: 08/18/2024

  1 star

  Stacy M

  Date: 08/18/2024

  I ordered. The bank showed the debit, but I never received a thing. I wish I had checked out the BBB first.

  Best Breath

  Date: 08/19/2024

  I’m sorry to hear that you have not received your order. This is not the experience we want for our customers, and I apologize for the inconvenience. Please contact us directly at [email protected] with your order details so we can investigate this and ensure you receive your product or provide a resolution. Thank you for bringing this to our attention, and I appreciate your patience as we work to resolve this.

• Review fromTiana L

  Date: 04/08/2024

  1 star

  Tiana L

  Date: 04/08/2024

  This is a scam company. Never received a confirmation email or tracking number. Do not buy from them. Ive emailed them multiple times and never got back to me. Report this website .

  Best Breath

  Date: 07/04/2024

  Hi Tiana, 

  We apologize for the inconvenience and frustration you have experienced. We understand the importance of receiving timely communication and updates regarding your order.
  
  If you have not yet received a confirmation email or tracking number, please accept our apologies for any oversight. We are here to assist you promptly. Please contact us directly at ********************************** with your order details, and we will ensure you receive the necessary information as soon as possible.
  
  We value your feedback and are committed to resolving any issues to your satisfaction. Thank you for bringing this to our attention.

• Review fromLaKisha P

  Date: 03/29/2024

  1 star

  LaKisha P

  Date: 03/29/2024

  The the Best Breath chewables was not what I ordered. There was no mint flavor, although it says Fresh Mint. It also says it dissolves under tongue, but does not. I sent an email and I have not heard back. It's been 6 days. They have no contact number on the site or email address. Through the email is an email address, and a link to the site but when you click on it, there is no site. I ordered it through there site on line. So, I would think the link from the email would go there

  Best Breath

  Date: 07/04/2024

  Hi *******,

  We apologize for the inconvenience and disappointment you experienced with the Best Breath chewables. We understand your concerns about the product not meeting your expectations and the challenges you faced in contacting us.
  
  It appears that we have since resolved this issue. If you have not yet received a response or if there are any further concerns, please reach out to us directly at *********************************** We are here to ensure your satisfaction and address any outstanding issues.
  
  Thank you for bringing this to our attention, and we appreciate your patience and understanding.

• Review fromadam d

  Date: 01/29/2024

  1 star

  adam d

  Date: 01/29/2024

  Stole my money never got product or receipt or any answers

  Best Breath

  Date: 07/04/2024

  Hi ****, 

   

  We apologize for any inconvenience you have experienced with your order. We understand how frustrating it can be when you don't receive timely updates.

  
  Please contact our support team at ********************************** so we can resolve your concern.
  

• Review fromJosephine S

  Date: 07/05/2023

  1 star

  Josephine S

  Date: 07/05/2023

  Minty breath, no way!!! What a scam, finally got my (3) bottles after don't know how long I waited. Put one under my tongue and thought this supposed to give me minty breath. Got scared not knowing what exactly I just put in my mouth. Threw out my bottles!!! Buyers beware!!!

  Best Breath

  Date: 07/04/2024

  Hi *********,

   

  Best Breaths main ingredients are Xylitol, Dicalcium Phosphate, Inulin, Stearic Acid, natural Spearmint flavouring, and natural Peppermint flavouring. All of our ingredients are *** & MSDS Compliant.

• Review fromLaura R

  Date: 05/09/2023

  1 star

  Laura R

  Date: 05/09/2023

  Never received order but money was deducted from my account. Scam.

  Best Breath

  Date: 07/04/2024

  Hi *****,
  
  We apologize for any inconvenience you have experienced with your order. We understand how frustrating it can be when you don't receive timely updates.

  
  According to our records, your order was shipped on 06/16/2023 and appears to have been delivered successfully. Please let us know if there's anything else our team can help you with via email at **********************************

• Review fromJimmy G

  Date: 03/29/2023

  1 star

  Jimmy G

  Date: 03/29/2023

  Do not order from this company, they are a scam They withdraw money for your order & do not ship the product. I have emailed them multiple times requesting order status & receive response asking how can I help you They need to be shut down ASAP

  Best Breath

  Date: 07/04/2024

  Hello *****,
  
  We apologize for any confusion or inconvenience you have experienced with your order. Upon reviewing our records, we see that you requested to cancel your order, and we promptly processed that request.
  
  If there has been any misunderstanding or if you have any further concerns, please contact us at *********************************** We are here to assist you and ensure your satisfaction.

• Review fromMarsha F

  Date: 03/14/2023

  1 star

  Marsha F

  Date: 03/14/2023

  Wow I ordered 3 bottles on the 11th of March 2023 and I haven't received a tracking or email about my order which is ***** and I want my money back .how can these people be allowed to just jack people out of their money but they want to constantly send fake emails to order other products and theirs not a phone #either to reach anyone. This is .bad business straight fake .I wish I would have read the reviews before I placed my order. No information, it doesn't take that long to send out an order.Yalll need to Refund me my money 48 hrs. Nothing

  Best Breath

  Date: 07/04/2024

  Hello ******, 
  
  We apologize for any inconvenience you have experienced with your order. We understand how frustrating it can be when you don't receive timely updates.
  
  According to our records, your order of 3 bottles was shipped on 04/19/2023 and appears to have been delivered successfully.