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Business Profile

Marketing Consultant

Hypothesis Media LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Initial Complaint

    02/17/2025

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I ordered a slim patch from this company on Feb 9 2025. I tried cancelling the order right away after someone told me to check out company and I found people weren't getting merchandise. They never responded. Next day got a tracking number waited a few days checked with **** this tracking number didn't belong to anything no number found. Sent another message to company no answer again received another tracking number both tracking numbers were created same day same time have a picture of each no package assigned to these numbers. It says on there message **** service is waiting package but they don't have nothing(USPS) on these numbers tried again messaging but nothing heard back. All I am asking them is for my $75.57 back that they took right away and hopefully there is away to stop this scam before get scammed. Thank you for your help. ****** *******. *********************

    Business response

    02/19/2025

    Hi,

    Good day!

    Thanks for bringing this to our attention!

    This order has been shipped and is currently in transit.

    The customer has been informed that shipping times will take 8-12 business days.

    Upon checking, she ordered it on February 10th and the current status of the order is in transit.

    Here's the tracking number:

    USPS: 4205415192612903574906000004949645

    We will make sure that the customer receives this order.

    Thank you!

    Customer response

    02/21/2025


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ****** *******

     

  • Initial Complaint

    07/19/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered weight loss patches and recieved them on May 19th. I did exactly as they instructed. By the end of the 30 Days They were giving me such acid reflux that I had to get meds to help. I was miserable. THIS IS THEIR ADVERTIZEMENT: Do you have a money back guarantee? In case you are not satisfied with your product, you can return it to us free of charge up to 30 days after receipt. You will then receive a 100% refund of your purchase price from us within 7 days. When I emailed them ( they said this was their only contact), they said they would refund me 50%. I sent them a copy of their own ad and told them that was false advertizement and since I could not use them as they gave me acid that came up into my throat, I needed my refund. I would never use them again to let them keep harming me.

    Business response

    07/27/2024

    Hi,

    Thanks for letting us know!

    We would like to let you know that we have already processed a full refund to the customer and we even notified the customer about this.

    Thank you!

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

C+

This business is not BBB Accredited

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Businesses in this category

Years in Business: 1

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

San Diego, CA 92101-3490

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Customer Complaints Summary

11 total complaints in the last 3 years.

11 complaints closed in the last 12 months.

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