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Complaint Details
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Initial Complaint
01/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This mortgage broker took my mortgage application on or about Dec 31, 2021. The person I was dealing with as their contact and her assistant left the company and now my files are missing and I'm getting nothing but push back from Integrity Mortgage including ******************* which according to his LinkedIn is the officer of ***** ********** **** DBA Integrity Mortgage.Business response
01/22/2022
I believe you've contacted the wrong Integrity Mortgage Group. We are located in *********, **. It's not identified where the property is located, but it appears **************** lives in ******* and we are not approved or licensed to do business in *******. I checked my database and I don't see any application for *************************. The only person identified with this transaction is *******************, I don't know anyone named *******************, I am not familiar with ***** Financial. The complaint doesn't identify the person **************** was initially dealing with or her assistant by name, so I have no way of knowing if those people are somehow connected with Integrity Mortgage Group in *********.
This might be the company **************** is trying to reach:https://integritymtgs.com/ - I don't see a ******************* listed, but I do see a ********************* listed.
If that's not the accurate company, perhaps this link is to the ***** Financial **************** is looking for: https://www.wolfefg.com/location.htm. I don't see a ******************* listed on their website, but this company is located in *******.
If there is more information to share I can look further to see if we are involved in some way. My office line is ************.
Thank you.
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Contact Information
9747 Businesspark Ave Ste 218
San Diego, CA 92131-1653
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.