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Business Profile

Records Management

Vital Records Now

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Records Management.

About

About This Business

This business offers delivery of vital records certificates. 

Products and Services

Service for a request of an official copy of a birth, marriage, death, divorce certificates

Business Details

BBB File Opened:
2/13/2019
Business Started:
11/19/2014
Business Incorporated:
11/19/2014
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Zertifica USA LLC
Business Management:
Mr. Enrique Podesta, CEO
Ms. Lora Nanovsky, General Manager

Additional Contact Information

Principal Contacts
Mr. Enrique Podesta, CEO
Ms. Lora Nanovsky, General Manager
Customer Contacts
Ms. Lora Nanovsky, General Manager

Additional Information

Refund and Exchange Policy
We issue a full refund only if two of the following occur:
A. Vital Records Now is notified via My Order of your order cancellation within 24 hours of receipt and if the order has not yet been processed.
B. You wish to cancel your order because it was delayed or processed incorrectly due to Vital Records Now error.
A processing fee of $10.00 will be charged for cancellation made after 24 hours, only if the order is unprocessed.
We will keep a service fee of $35.00 if you cancel the order during the processing period, but documents have not yet been sent to the appropriate Office. If you canceled the order during the processing period and documents have been submitted to the Vital Records Office, it is considered that Vital Records Now reserves the right to deny a refund.
If the Vital Records Office is unable to provide a certificate due to incorrect information or there is no recorded document, we will keep a service fee of $85.00 plus any fees which might have incurred for the search of the record.
Orders six months or older without any communication from the client will not be eligible for a refund and will be considered closed.

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