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Business Profile

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VIP Pedicabs LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for VIP Pedicabs LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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VIP Pedicabs LLC has 2 locations, listed below.

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    • VIP Pedicabs LLC

      1434 Island Ave San Diego, CA 92101

    • VIP Pedicabs LLC

      1433 Market St San Diego, CA 92101

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was scammed by *****************************, a San Diego Pedicab driver in downtown *** Diego. He said it would be $80 total for the 40 min ride. However, upon drop off, I gave him $80 cash and retuned it back and stated it would be $80 per person. There were 3 of us in the group. He scammed us.

    • Initial Complaint

      Date:05/03/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 29, 2024 me and my girlfriend took pedicab from ******************************************************** to **************** (specifically ******** restaurant) for negotiated price of $20 cash for both of us.On the way back after dinner, we negotiated $25 cash for both of us, however after coming back to hotel, the driver (******) said that he can't accept cash and we have to pay by credit card. Upon giving him credit card the amount on Square Reader increased to $26.74, and I assuming it's extra for credit card charge signed on display and then told driver to round it up to $30 to give him initial tip of $5 from agreed $25 cash in the first place. I checked my credit card account in a couple of days and to my surprise, I was charged $321.74, basically agreed to pay $30, overcharged by $291.74 I filed a claim with my credit card company.

    • Initial Complaint

      Date:10/04/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      June 28th, 2023 $769.99 I bought an electronic controller for a e-bike and they will not send it back to me, they just ignore my emails.I bought a controller for a surron lbx and it came in with an issue, they told me to send it back, after that they told me its my fault and it wasnt there problem and will not respond to any of my messages. They still have it and will not give it back which I have payed for it. I have not heard back in a couple weeks, they will not answer, or send me back anything I have payed for.No they have not tried to help out after this , I have emailed them.ORDER #**** I dont have the order number of the shipping I sent back to them I do have emails of it tho.

    VIP Pedicabs LLC is NOT a BBB Accredited Business.

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