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            Business ProfileNoblr, Inc.

            Auto Insurance

            Contact Information

            San Francisco, CA 94111-1223

            Visit Website
            Email this Business
            (877) 236-6257

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            Closed
            Closed

            Customer Reviews

            1.53/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers online insurance services. 

            Business Details

            Location of This Business
            San Francisco, CA 94111-1223
            Email this Business
            BBB File Opened:
            6/14/2019
            Years in Business:
            6
            Business Started:
            11/1/2017
            Business Incorporated:
            10/17/2017
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Alternate Business Name
            • Noblr Insurance
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Gary Tolman, Co-Founder / CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Auto insurance

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/10/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Noblr was the other driver's insurer of a car accident in which I was not at fault. After reaching a settlement agreement, Noblr breached the agreement by not paying the full balance of my auto loan. Noblr erroneously sent a check to my lienholder with no information as to which account should be credited. The lienholder returned the check to Noblr. When Noblr corrected their mistake and reissued the check, they did not obtain the loan payout amount for that date. Due to interest accruing, it left a balance on my auto loan. Noblr refused to acknowledge that they were in error and pay the full balance of loan as was agreed to in the settlement. Since the lienholder would not release title, Noblr contracted with Coparts to obtain replacement salvage title as way to circumvent paying auto loan balance. The loan continued to accrue interest and be reported late by lienholder. I finally had to pay loan balance myself as I was unable to obtain new auto loan as long as previous auto loan was not in good standing. I would like to be compensated the balance of the auto loan and for my ongoing suffering due to Noblrs breach of settlement agreement.
            Read More
            Read 13 More Complaints

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jimmy D

            08/16/2024

            This company should not be recommended to vets. I am a 76 y/o, 100% Disabled Combat Veteran.During the recent storm I discovered a leak and stopped it before doing significant damage, it was a leaking moon roof. Very common. the next day the adjuster arrived and wrote up the estimate. The next morning I was at the dealership when, without real explanation the office adjuster for NOBLR told me not to let the dealership start the repair. In the middle of the storm I had to drive my car back home and park it with a tarp over the top. Each day I would ask about the estimate. I was never given an answer for the delay. Finally, after nearly a week and with a hurricane forming I took the car in for the repair that I paid for myself. I cancelled NOBLR the next day. Still without an explanation.I believe I had one score of 97 and all the rest, including the last was ***** and 100.

            Noblr, Inc. Response

            09/03/2024

            To Whom It May Concern:We received your correspondence regarding ********************* claim. We appreciate the opportunity to respond. ************ reported a claim on August 6, 2024, of water leaking through his sunroof after heavy rain. We scheduled and completed an inspection of ************** vehicle. We notified Mr. **** on August 8, 2024, that coverage was under review. We completed our review and attempted to contact Mr. **** on August 12, 2024, to review our decision. We sent a letter to Mr. **** advising the damage was not covered due to mechanical failure. Subsequent review shows the Manager of Claims Operation left messages for Mr. **** on August 19, and August 21, 2024, without response. Allegations of no response to Mr. **** is unsupported. Sincerely,United Services Automobile Association
            Read 14 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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