ComplaintsforTally
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Complaint Details
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Initial Complaint
09/13/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
breech of contract by stopping the option of card payment.charge for a tally+ service that was never provided.never lowered APR which was guaranteed in the tally+ agreement.never agreed to sign up for a new website that seems like a hot spot for ID theft customer service to find out how to deal with any of this never existed!Initial Complaint
09/13/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hi! I had a load with Tally and reached out to them months ago to ask for a payoff letter. I never heard back. I come to find out Tally has been closed. Finally I heard that they transfered the loans to another company. The emails from this company were not clear and asked for SS information and did not state the purpose until I finally did my own research to learn it was where Tally handed the loans to. I called this company ***, and asked for a payoff letter to which I never received. I also asked for recognition that I wanted to pay off months ago and to honor that rate, and they said they couldnt speak to anything Tally, but since no one is at Tally it seems they should. Please advise on if this *********** is trustworthy and if someone could please help me get a payoff letter so I can be done with these companies. Thank you.Initial Complaint
09/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Tally is a company that takes over debt on credit cards and gives you a much lower price per month to pay based on the fact that they are to get the interest reduced tremendously to my account allowing for the lower payments. They have now gotten out of business and skirted all of the accounts off to SST. First, Im hearing of this company, but regardless this company will charge me regular credit card percentage and, regular monthly payments that the low payments that I hired the company solely for the purpose of. I know Im not the only one and Im thinking of starting a class action suit against this company.Initial Complaint
09/12/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I opened my account with Tally in 2021. They offered me a credit line of $******* and I was paying more than asked every month. Tally got sold to a company *** which now beside the interest that they gave to me they are now doing a daily interest as well.I'm so tired - the company that was sold is not BBB accredited and the site looks very sketchy.Initial Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I enrolled in Tally to help me pay off my debt at lower interest rates with one payment a month. They closed unexpectedly and my interest rates went through the roof. I'm now facing possible bankruptcy.Initial Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I joined Tally for credit card relief. I signed up for a service they provided with a line of credit. Tally closed their business. They have breached that contact and sold my debt to *** that does not offer the same services I signed up for through Tally. I did not agree to any terms or contracts with ***. I do not believe I owe SST anything.Initial Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed up with Tally to have a lower interest rate on multiple cards. Today I find pit my interest rate is *****% and mo assistance at all monitoring my cards. That is not what I agreed upon when I signed up.Initial Complaint
09/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Tally was in Buisness to help people Consolidate and pay Credit Cards.They just went out of Buisness s******* over everyone.I was told my cards would turned into a 5yr loan and the interest rate would stay the same which was a bold face ****** interest rate went from ***** %to ***** %which I can not pay along with the cards they stopped paying .There are people all over Reddit talking about this same issue and here on bbb.I need my interest rate back to where I was told it would be or I may have to charge it off!Initial Complaint
09/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Tally provided very little information about their closure just days before it happened. The new serviced is charging higher interest and barely has a website or customer service team. Directions and information seemed scattered and the emails keep going to spam, resulting in many users not knowing about the change. This should be investigated.Initial Complaint
09/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been a Tally app user for over 3 years. I never missed a payment toward my Tally credit line, which then also paid my credit card bills. About a month ago, Tally stopped paying my credit card bills. They said their financing for my revolving credit loan fell through and they gave me no other option than to pay $584/month toward my Tally account while now simultaneously paying my credit card bill. Additionally, my 8% interest rate was raised to 18%. The terms of this credit line COMPLETELY flipped. If this isnt a breach of contract, I don't know what qualifies as such.
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Customer Complaints Summary
180 total complaints in the last 3 years.
140 complaints closed in the last 12 months.