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Business Profile

Employment Agencies

Upward

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Agencies.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not receiving all the messages that I get notifications for. When i login to my account the is not message. I know this and sent them a screen shot from Another member that message me and asked if I received the message I did not. Also they are recycling profile as if I had not already seen them I did not pay to see them same thing over and over. I have update the setting in my profile (distance) and it has not taken effect. I have sent many email and they just gnome me and the issues.

  • Initial Complaint

    Date:07/28/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    "Upward" represents itself as the parent company of the Workday.com employment site used by a lot of LEGITIMATE employers, but seems to have hijacked INFORMATION SUBMITTED FOR AN EMPLOYMENT APPLICATION FOR THEIR OWN MARKETING PURPOSES -- WHICH IS AN EXPLICIT VIOLATION OF THE EMPLOYERS' VARIOUS PRIVACY POLICIES PRESENTED TO ME AT THE **** I APPLIED FOR JOBS USING WORKDAY.COM.NOW I AM BOMBARDED WITH EMAILS PRESENTING INVALID EMPLOYMENT OPPORTUNITIES AND REQUESTS FROM WHOEVER "UPWARD" IS FOR MORE PERSONAL INFORMATION. THIS SITE IS A FRAUD! I DO NOT KNOW WHAT THEIR RELATIONSHIP WITH WORKDAY.COM IS -- IF IT IS A LEGITIMATE BUSINESS RELATIONSIHP THEN UPWARD, WORKDAY AND THE EMPLOYERS ARE ALL VIOLATING THEIR VARIOUS PRIVACY POLICIES.I CANNOT OPT OUT OF EMAILS -- I GET "SERVER ERROR" OR OTHER INTERNET ERROR MESSAGES INSTEAD OF AN OPT-OUT CONFIRMATION. FRAUD! FRAUD! FRAUD! IF THIS CONTINUES I AM REPORTING WORKDAY AND UP**** TO THE ********** ATTORNEY GENERAL FOR PROSECUTION UNDER ********** PRIVACY LAWS. I HOPE YOU DON'T GET CAUGHT IN THIS SAME ILLEGAL, IMMORAL SWAMP. UP****! UP YOURS!

  • Initial Complaint

    Date:02/22/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get emails from ********************* <**********************************>The email presents as a recruiter, but all the job links are off. For example what is says the job is in the email sounds like a decent match, but when I click in the job is something else entirely. This raised my suspicion as I have been getting a lot of these wasting my time in my jobsearch, so I though I would see what ****** image search did with the profile picture. This turns out to be a stock image available here: ***************************************************************** I am not sure what the scam is, but there is no way this is a legitimate recruiter.

  • Initial Complaint

    Date:01/11/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This appears to be a false website for a non-existent job search company. I cannot delete my account nor remove any of my contact information. Since I signed up 01/09/23, I have received many phone calls, texts, and emails from overseas "recruiters" who are copying job descriptions. I cannot find a way to stop this, and the Upward website does not enable me to change my contact information. The people on the "leadership" page have no real email addresses. The phone numbers do not connect to any people. How can I delete my account? Can someone shut this down?

  • Initial Complaint

    Date:11/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They ban me for no reason I email them they dont give me reason

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