Business ProfileforRainbow Grocery Cooperative, Inc.

Today (February 6, 2024) I received a phone call concerning a complaint I filed about a female security guard approaching me in the store rudely, racially motivated/profiling and in an accusatory manner. I was badgered about using the green (in store) produce bags to place my shopping items. A person name ****** (as he remarked the country because he needed to state the country being that people like myself (Negro people) dont spell his name correctly) contacted me and began also badgering me about using the green bag. He stated that many thieves use bags to steal and that it is the policy to not use the green produce bags. There are not ANY signs portraying this request from Rainbow Grocery. This seems to be a way to conceal racially profiling behavior against ***** shoppers. We are in the times of ***** as I informed ****** (like the country) and I have a right to keep my food safe. I informed him that I was not a thief. That in fact I have been shopping at this store for many years. I also informed him that the carts are dirty so I want to keep my grocerys safe and by law I do not have to use a cart. I informed him that Rainbow Grocery needs to take pride in keeping their carts clean if they are demanding use of the cart He then told me that I could clean the carts myself with sanitizer. I informed him that I do not work at Rainbow and if they are asking for the use of dirty carts/baskets then they need to provide basket liners. I also told him that I witnessed a Caucasian person close to where I was standing when the guard approached me placing their groceries in a green produce bag but the guard felt the need to approach the *****. He then told me that he does see Caucasian people using the green produce bags but there has never been a problem with them but their policy (which is not posted anywhere) is to not use green produce bags. I told ****** (like the Country) that I could understand not using your outside bags but the green bags are produce bags in the store and I was also told by an employee that people use them all the time because of the ***** virus and its okay. This entire store is racist towards Negros. My mother (a senior citizen) was even approached outside about an item a person thought stole because she took the item out the bag while exiting the store. She was asked to show her receipt and when the lady saw that the item was paid for, she walked away without an apology. I was not only racially profiled but attacked by the person the was suppose to resolve the situation (****** like the country). He also made a comment stating that as a Black person, this is just the way I see the world. That All Blacks are considered thieves. Now this issue is not resolved (only escalated by the phone call). Clear rules and regulations about using green produce bags needs to be provided by Rainbow Grocery. Also the elimination of racially profiling Negros. I am also seeking an apology for my mothers experience and for my own experience with Rainbow Grocery.