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Business Profile

Health Insurance

Angle Health

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had a colonoscopy on 1/16/2024 at ********************** in ******, **. Prior authorization was given by Angle Health for the procedure prior to the procedure. Since this time, the provider has sent multiple requests for payment. Angle Health keeps denying the claim and states that I am not in the system. I pay monthly premiums and have done so since January 2023. I have called multiple times and have been told that I am active (but Angle Health informs the provider otherwise). The provider and I am out of options at this point. I was told the procedure would be paid at 100% by the provider (after checking with Angle Health). I need answers since this has been unresolved for over 3 months.

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BBB Rating & Accreditation

D+

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Contact Information

2261 Market St PMB 4265

San Francisco, CA 94114-1612

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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