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Business Profile

Hearing Assistive Devices

HearingGIft

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hearing Assistive Devices.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased hearing aids (order #****) on May 19/23 for $270 cdn. One of the two hearing aids did not work.Received replacement hearing aids (order #****) on Aug. 23/23. Again one of the two hearing aids did not work.I requested reimbursement instead of a second replacement set of hearing aids. They did not provide me either replacement hearing aids or reimbursement of $270 cdn. No further emails received fom them.

  • Initial Complaint

    Date:12/05/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered hearing aids from Hearinggift.com on Nov. 17th. Decided I didn't want them because of bad reports I received. Tried to get return label to send them back. They said "We do not have your order in our system". I sent them the order # and they still said it was not theirs. I paid $199.97 plus shipping for them and I want to send them back and get my money. How can you help me?

HearingGIft is NOT a BBB Accredited Business.

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