Business ProfileforSuper.com

They are either scammers or do bait and switch on you. They lure you in with a cheaper room rate and when you try to process your booking (after putting in your private information and credit card number) they tell you that room rate is no longer available and try to sell you a higher priced room rate.

Hi *****,

We understand your concern regarding potential bait and switch tactics related to online rates. Rest assured that we are a reputable and genuine company. Our credibility is affirmed by our features in esteemed publications.

In select cases, the booking error may occur because your booking checkout expired (e.g., someone else bought the room etc). We want to bring to your attention that our system updates in real-time, and sometimes, due to high demand, rates may change, causing availability to be quickly snagged up by others who are also booking. To fix this, please refresh your page, proceed to the original hotel page and re-select the room of your choice. If the error persists, we recommend waiting a few minutes for the rates to refresh.

If the rates are sold out, we recommend exploring alternative dates for your stay or considering nearby hotels with available rates but please note that the hotel rates we offer are dynamic, subject to constant changes based on current demand and availability. We do our best to find the most competitive rates but have no control over price fluctuations.

We trust this explanation brings clarity to the matter.