Internet Services
ScribdThis business is NOT BBB Accredited.
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About
This business has 1 alert
Overview
BBB Accreditation & Rating
Scribd is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
FReasons for rating
- Failure to respond to 19 complaint(s) filed against business
- 268 complaint(s) filed against business
About This Business
Scribd, Inc. has grown as a company to oversee three great products:
Everand: the new home for ebooks, audiobooks, podcasts, magazines, newspapers, and sheet music
Scribd: a digital document library for community-uploaded content
SlideShare: a collection of community-uploaded presentations and professional content
Please visit our Help Center for more information on the differences between the products we oversee: https://support.scribd.com/hc/
Years in Business: 18
Business Details
- BBB File Opened:
- 3/12/2010
- Business Started:
- 5/1/2007
- Business Started Locally:
- 5/1/2007
- Business Incorporated:
- 3/9/2007
- Type of Entity:
- Corporation
- Alternate Names:
- Scribd.com
- Everand.com
- Scribd, Inc.
- Business Management:
- Mr. Tony Grimminck, CEO
- Mr. Jerry Goure, Director of Customer Care
- Ms. Allison Carlson, Manager of Customer Care
- Number of Employees:
- 200
Additional Contact Information
- Principal Contacts
- Mr. Tony Grimminck, CEO
- Fax numbers
- Primary Fax: (415) 896-9896
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Payment methods
- Visa, Mastercard, Amex, Discover, PayPal, and payment via iTunes.
- Refund and Exchange Policy
If you have an issue with your purchase on Scribd because it wasn't what you expected or you were unable to enjoy it for some reason, we'll be happy to get your money back to you, subject to the following guidelines.
We don't want you to be unsatisfied with your purchase or your time on Scribd, though there are restrictions that guide whether you are eligible for a refund.It's extremely important to note: You must contact us within 30 days of a charge for a refund. We cannot grant you a refund for any charges that are more than 30 days old.
You can read more at: https://support.scribd.com/hc/en-us/articles/210133986-Refunds
Refunds are processed to the same credit card or PayPal account used at the time of purchase. We do not provide refunds via cash, check, or other payment methods. We can only refund purchases that have happened in the last 30 days to the original payment card or PayPal account.- Business Categories
- Internet Services
Latest Reviews
MARK Z
"Like every other review on this site, I have had nothing but bad experiences with this organization. I discovered that they have been charging me for their "service" for the past year, though I NEVER subscribed nor authorized any payments." ... Read full review
Mark R
"I recently published my book in mid-June of 2025, performed a ****** search, and was shocked to find my eBook version being offered free on the Scribd ******* subscription service website. I never authorized that." ... Read full review
Zach H
"Please for the love of god stay away from this company. It will be cheaper to buy the texts you are looking for one time with a legitimate company such as ****** I canceled my subscription in January 2024 after a full year of use." ... Read full review