Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Mattresses

McRoskey Mattress Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mattresses.

About

About This Business

Because we are passionate about life-changing sleep, McRoskey Mattress Company build mattresses out of materials that matter: ingredients that breathe, support, embrace and last.

Products and Services

Pillows, Duvets, Toppers, Featherbeds, Wool Pillows, Sheets, Blankets

Business Details

BBB File Opened:
3/1/1955
Business Started:
1/1/1899
Business Started Locally:
1/1/1899
Business Incorporated:
12/20/2012
Type of Entity:
Corporation
Business Management:
Ms. Robin Azevedo, Manager
Number of Employees:
35

Additional Contact Information

Principal Contacts
Ms. Robin Azevedo, Manager
Customer Contacts
Ms. Robin Azevedo, Manager
Additional Email Addresses
Primary:
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy
EXCHANGE
We offer a 90 day limited exchange on McRoskey mattresses, box springs, comfort enhancers and foundations.

Youmay exchange your original selection for a different comfort or size upto 90 days after receipt of your order. An exchange fee applies whichincludes local delivery and take away.

Sleep on your new mattressand/or box spring up to 90 days. If you wish to consider an exchange,come in to the showroom and work with your sales associate to makeanother selection.
EXCHANGE DETAILS
Because we build all of our mattresses, box springs, comfortenhancers and foundations to your order, these items are not availablefor return. But we are happy to exchange these products to get yoursleep experience just right.
Only one exchange is offered. Make your new selection within 90 days of receipt of the original shipment.
You may exchange any standard size. Special sizes and/or special constructions cannot be exchanged.
If you select a higher priced item, you pay the difference betweenthe higher and lower priced item plus the exchange fee. If you select alower priced item, there is no price refund and the exchange fees apply.
Out of area delivery charges apply.
MERCHANDISE EXCHANGE
Unused mattress protector pads, toppers, blankets, pillows, duvetsand featherbeds and other merchandise may be exchanged or returnedwithin ten days for store credit. Adjustable bed bases are notexchangeable or returnable.
Referral Assistance
Bureau of Household Goods and Services
4244 South Market Court, Suite D
Sacramento CA 95834-1243
Phone Number: (916) 999-2041
https://bhgs.dca.ca.gov/
[email protected]
California Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands CA 95660
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
http://www.dca.ca.gov/consumer/wll.shtml
[email protected]
Business Categories
Mattresses, Bedding

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.