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ComplaintsforGlambot, Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed 2 orders on glambot.com in July and never received my items I had ordered from them in the past with no issues but this time I received nothing and no response from the company I tried emailing there customer support 7 times I also reached out over social media no response they do not have a phone number on July 20th I placed an order of ***** ******** then on July 21st I ordered ***** ******** I purchased multiple makeup items both orders they where marked as shipped together but never received I contacted the shipping company by phone they told me that tracking number was never shipped and only a label has been submitted under it so according to the shipping company my orders where never actually shipped to me I'd like a refund for the items I never receivedInitial Complaint
04/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Glambot buys makeup from us which they then sell on their website. I sent them a package in the beginning of the year and I haven't heard back from them. At one point, after several attempts at contacting them, I received a ** message from the team confirming that they had received my package, but saying that their Sell department had been closed for spring cleaning and would reopen on March 16th, and that my package would be considered shortly. It's been more than a month and I still haven't heard from them. They've kept my makeup and haven't got back to me with a sell offer.Initial Complaint
03/24/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
This business allows sellers to send in previously owned makeup to get an offer back for the items sent. I sent in a package December 2021 and have yet to receive any communication. The package shows as delivered on December 2021. I've reached out to them on 4 separate occasions throughout 3 months and have not gotten a single reply. The package sent was around $300-$400 total. This business has poor business practices that should be looked into.Initial Complaint
12/02/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On October 4, 2021 I made a purchase at Glambot.com for USD106.95 and to date I have not received the products, the tracking code does not show updates, it only says in transit and an undetermined delivery date. In addition, I have sent them emails that they simply ignore, I only receive an assigned case number but they never contact me again. I have searched the internet for information and have found hundreds of claims identical to mine. What I am looking for is for them to take responsibility and reimburse me in full for the purchase. Thank you
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Customer Complaints Summary
14 total complaints in the last 3 years.
5 complaints closed in the last 12 months.