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            Business ProfileAirwallex US, LLC

            Online Payment

            Contact Information

            1390 Market St Ste 200

            San Francisco, CA 94102-5404

            Visit Website
            (855) 932-3331

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Airwallex US, LLC offers a financial services.

            Business Details

            Location of This Business
            1390 Market St Ste 200, San Francisco, CA 94102-5404
            BBB File Opened:
            1/9/2022
            Years in Business:
            8
            Business Started:
            12/13/2015
            Business Incorporated:
            10/2/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2669 for this business, issued by Department of Business Oversight

            These agencies may include:

            Department of Business Oversight

            1515 K Street, Suite 200

            Sacramento CA 95814

            (866) 275-2677

            http://www.dbo.ca.gov/About_DBO/contact_us.asp

            BBB records show a license number of 1928093 for this business, issued by Nationwide Mortgage Licensing System/NMLS

            These agencies may include:

            Nationwide Mortgage Licensing System/NMLS

            1129 20th Street, N.W., 9th Floor

            Washington DC 20036

            (855) 665-7123

            http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            50
            Business Management
            • Mr. Conor Beath, Marketing Manager
            Contact Information

            Principal

            • Mr. Conor Beath, Marketing Manager

            Customer Contact

            • Mr. Conor Beath, Marketing Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/28/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I opened an AirWallex account to use their card issuing product. They wanted to charge me $1000 per month + $0.15 per transaction to use the product. I had no problem paying this since I spend millions per month and I thought with the price, I would be getting better than average customer support.Randomly, ******************** closed my account for no reason. They said they would be sending my account balance back to my bank account. It has been over a month, and still have not received a refund of my account balance. They have stole $25,000 from me. I am emailing every day asking for an update and they do not answer at all and ignore me.
            Read 1 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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