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Business Profile

Online Retailer

Brave New Look

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • Serena C

    Date: 08/28/2024

    I ordered a scrub top from this company and never received it. The money was taken out of my account and no confirmation email. I've never heard anything from them. I sent an email to their customer support and they never replied. DO NOT ORDER FROM THIS COMPANY. They're just taking your money and then Nothing!

  • Norma R

    Date: 04/11/2024

    Its a total scam. 100% customer support with no end result. Do not use or get winked into this site with a return with ************

  • Kathy R

    Date: 01/30/2024

    I placed an order on December 31 I think 2023 and still have not received it. I have emailed them and have not heard anything back from them yet and I ordered $156 worth of leggings! So far not a happy customer!

  • Marsha E

    Date: 11/08/2023

    I placed an order and six weeks later I hadnt received it so emailed the company. They agreed the order was extremely delayed and could not say when the order would ship so when I asked for a refund ******* wrote I can only cancel with 24 hours of placing so obviously this is a disreputable company. What inane logic! The company stopped responding to emails so received a credit from ***** Beware.

  • Sharon R

    Date: 10/18/2022

    I ordered a specialty mug as a gift and received it in about 2 weeks. Quality was as I expected although seriously overpriced as was the shipping cost. Now 7 wks later, I'm getting an email that my order was shipped and when you open the email, info was for the original order. There's an icon for reorder but my purchase was a one-off. Within the last few minutes I got a text that order was delivered. (NOT!!) Now I'll notify Amex to block any further charges from Brave New Look. Geez. Do NOT use this company.

  • Michelle M

    Date: 09/11/2022

    Michelle M

    Date: 09/11/2022

    I wish I knew about this company too. Ordered something a month ago and still have not received it. When I tried calling customer service the line was always busy. I am letting my bank know about them and reporting them.

    Brave New Look

    Date: 09/23/2022

    Hey ********, I see your order was placed on August 29 and received on Sept 1. If you have any questions or concerns, please reach out to us at ***********************************

Brave New Look is NOT a BBB Accredited Business.

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