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          Find a Location

          Wisetack, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wisetack, Inc.

              460 Brannan St Unit 78384 San Francisco, CA 94107-7616

              BBB Accredited Business

            • Wisetack, Inc.

              9450 SW Gemini Dr PMB 31984 Beaverton, OR 97008-7105

              BBB Accredited Business

            Business ProfileWisetack, Inc.

            Payment Processing Services
            Multi Location Business
            BBB accredited business

            Contact Information

            460 Brannan St Unit 78384

            San Francisco, CA 94107-7616

            Visit Website
            (833) 927-0333

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            Customer Reviews

            1.31/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/25/2022

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Wisetack is a technology company that brings buy now, pay later to in-person services like home,  auto repair, medical, and veterinary services. Through its suite of APIs, Wisetack embeds financing options into software platforms that thousands of businesses already use in their day-to-day operations. With Wisetack, in-person businesses can offer financing to consumers in minutes, while consumers can pay over time for purchases without surprises or unexpected fees.

            Business Details

            This is a multi-location business.

            Find a Location

            Wisetack, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wisetack, Inc.

                460 Brannan St Unit 78384 San Francisco, CA 94107-7616

                BBB Accredited Business

              • Wisetack, Inc.

                9450 SW Gemini Dr PMB 31984 Beaverton, OR 97008-7105

                BBB Accredited Business
              Location of This Business
              460 Brannan St Unit 78384, San Francisco, CA 94107-7616
              BBB File Opened:
              12/4/2021
              Years in Business:
              6
              Business Started:
              5/23/2018
              Business Incorporated:
              1/4/2019
              Accredited Since:
              1/25/2022
              Type of Entity:
              Corporation
              Number of Employees:
              199
              Business Management
              • Ms. Jennifer Tran, Operations Manager
              • Mr. Bobby Tzekin, CEO
              Contact Information

              Principal

              • Ms. Jennifer Tran, Operations Manager

              Customer Contact

              • Ms. Jennifer Tran, Operations Manager
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/22/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On 4/30/24, Ecoshield provided contract additional services to clean out my crawlspace and install a dehumidifier. They provided a vendor, Wisetack to provide financing of $4265 at 0% financing for 24 months. I received a link to finalize the deal for financing and we had the offer for 24 months at 0%, but the link wasn't working and when I went back into it, the 24month deal at 0% was now *****%. I called Ecoshield and they informed me to call Wisetack and after many calls to each company neither could resolve the issue with getting the 0% financing deal. I feel like this was a bait and switch scenario. I want to pay for the work, but have not since I am waiting for someone to fix this. I have also opened a complaint for Ecoshield. Neither of these companies are taking the responsibility to resolve the issue and provide the deal that was agreed upon which was 24months at 0% interest.
              Read More
              Read 10 More Complaints

              Customer Reviews

              16 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cody L

              04/15/2024

              Twice they have charged me while I have had more than enough money to cover the payment. Twice they have sent me emails saying my payments have failed to process. Called, was told that I was good. Now I have a statement that shows they charged me twice, and are going to charge me double next month to cover the "failed payments." These people either are so inept, they cannot process payments, or they are stealing. Calling again today provided no help. I sent them screenshots to show what i was seeing on my end, and they continued to tell me I was wrong. Run away from wisetack

              Wisetack, Inc. Response

              04/16/2024

              Dear ******************,Thank you for your feedback on your experience. It is not the experience we want to create for our customers. The *** payment on your account was initially rejected by your bank, and when the payment was reattempted a few days later, it was once again rejected. Our lending partner Citizens Pay confirmed they have been in touch with you for the next steps to correct the issue with your bank. Feel free to contact them directly if you have further questions: ****************.We apologize for any inconvenience this may have caused you. Thank you,The Wisetack team
              Read 15 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

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