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          Writesonic has 1 locations, listed below.

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            • Writesonic

              2261 Market St #4608 San Francisco, CA 94114

            Business ProfileWritesonic

            Technical Writing

            Contact Information

            2261 Market St #4608

            San Francisco, CA 94114

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2261 Market St #4608, San Francisco, CA 94114
            BBB File Opened:
            1/5/2024
            Business Management
            • Mx. Complaint Contact, Customer Service Manager
            Contact Information

            Principal

            • Mx. Complaint Contact, Customer Service Manager

            Customer Contact

            • Mx. Complaint Contact, Customer Service Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/08/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I paid for a 1 year subscription in January 2023 for their services.I canceled my subscription on 1/2/2024.On the same day they charged me US$392 for another year of subscription.I contacted them and asked them to refund me since I had canceled.They had never sent me an email about renewing my subscription.I know that I have 7 days to request a full refund.They deliberately do not answer my requests or answer with saying they are sorry to see me go, yet they do not proceed with the refund.It is a lot of money that I cannot afford right now.I am still within the 7 days to ask for a refund yet they are dragging the issue so that the 7 days go by.Can you please help me?Thank you.

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Alona L

            02/03/2024

            I had been a customer for a few years, in which they've increased their pricing - that's fine as far as value goes. But then when I called to cancel my subscription, I was met with resistance and delay and was asked to speak with them directly instead of processing a refund. When they finally said they would issue a refund, they double charged the account, then refunded the extra charge. So I was still left with the initial charge. This is extreme deception at its best.They do not alert customers by email of any upcoming renewals for you to decide if you want to continue using their services. They even defended these actions in a response email to me. Their practices are extremely unprofessional and there is no way I would recommend their business to anyone.
            Read 1 More Customer Review

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            BBB serving the San Francisco Bay Area and Northern Coastal California

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