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Business Profile

Mental Health Services

Medvidi Inc
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BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Medvidi Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Medvidi Inc has 5 locations, listed below.

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    Customer Review Ratings

    1.95

    Average of 86 Customer Reviews

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    Review Details

    • Amy M

      Date: 04/30/2025

      Amy M

      Date: 04/30/2025

      Very unprofessional. Dont expect to get your medication on time ever. Have to call them regularly to make sure things are getting handled and to make sure people are doing their jobs. Im taking my business elsewhere after three months of unsatisfactory service.

      Medvidi Inc

      Date: 05/01/2025

      Hi *** ****,Were very sorry to hear about your experience. We take feedback like yours seriously and want to make things right. Unfortunately, we're unable to locate your file based on the information provided. We would appreciate the opportunity to look into this further please contact us directly at ******************************* so we can assist you.Thank you for bringing this to our ************ well,***** || MEDvidi Patient Support Team

    • Chris B

      Date: 04/28/2025

      Chris B

      Date: 04/28/2025

      First month with ***** was fine. I was charged and service was timely and medication sent in a reasonable amount of time. The second month I was charged immediately. I was then notified that there would be a slight delay in my shipment and that it would be shipped in 5 to 7 business days. It has been over 3 weeks and medication has still not been received. I asked for an update and wasn't given one. So I then told them just to cancel the order and my subscription. I was advised that "per policy" refunds are not issued but they will cancel my subscription. So I ended up being charged for a month's medication that I never received. Extremely disappointed!!! I will be filing a dispute with my credit card company regarding their fraudulent charges on products that are never shipped. I would recommend looking elsewhere for this type of service.

      Medvidi Inc

      Date: 04/29/2025

      Hi ***** ******,We are sorry for any inconvenience you have experienced, but the name of the organization you mentioned does not match our organization's name. Also, we are unable to track your profile. For additional assistance or further concerns, please contact us at ******************************* or **************.Be well,***** || MEDvidi Patient Support Team

    • Brendan M

      Date: 04/18/2025

      Brendan M

      Date: 04/18/2025

      My experience with MedVidi these last few months has been smooth, nothing negative to report. Satisfied customer here.

      Medvidi Inc

      Date: 04/21/2025

      Hi ******* ********, Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,**** || MEDvidi Patient Support Team

    • Kassie C

      Date: 04/11/2025

      Kassie C

      Date: 04/11/2025

      This company is beyond ridiculous, they took the money on my card quick fast had virtual meeting was prescribed and told I have in 3-5 days as of last week now we are over 2 weeks in and still nothing no emails nothing I called last week April 2nd and was told my email was incorrect and they fixed it Then I finally got an email in regards to my order and it was being sent to a whole other state still cant get into the portal as of Last week April 2nd saying my email address does not Exist. Speaking to 4 different **** today 4/11 and still nothing resolved and being told the portal is down for over a week okay this is the worst experience I have ever had with a company gonna give it another week and if I dont get nothing Ill be calling my back

      Medvidi Inc

      Date: 04/14/2025

      Hi ****** **********, Thank you for your feedback. After carefully reviewing our records, we are unable to locate any appointment under your name in our system. Additionally, we do not ship medications our providers send prescriptions, when clinically appropriate, to the pharmacy of the patients choice.Please note that our patient portal is functioning normally, and there have been no system-wide outages. Its possible there may be some confusion with a different provider or service. For more information about our services, you can visit our official website at www.medvidi.com.If you believe this may be a case of mistaken identity or have further details to share, we encourage you to reach out to our support team so we can assist you directly.Please contact ******************************* or ************** for further ************* well,**** || MEDvidi Patient Support Team

    • Dennis C

      Date: 04/10/2025

      Dennis C

      Date: 04/10/2025

      The medicine has been effective, the experience has been extremely frustrating. Extensive delays in contacting a person who can assist with customer service issues. Frequently the contacts.are foreign with heavy accents and poor phone line connections. I have been so frustrated at times I have considered going elsewhere.

      Medvidi Inc

      Date: 04/11/2025

      Hi ****** ********,We are sorry for the recent appointment trouble and the way it impacted your treatment. Please contact our Care Team directly at ******************************* or ************** so we can closely look into what happened to make things right for ****** well,***** || MEDvidi Patient Support Team

    • Justinea L

      Date: 04/02/2025

      Justinea L

      Date: 04/02/2025

      Very helpful, I would recommend!! Ive been using them for years, great customer service and support

      Medvidi Inc

      Date: 04/04/2025

      Hi ******** ****,Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,***** || MEDvidi Patient Support Team

    • Niki H

      Date: 03/31/2025

      Niki H

      Date: 03/31/2025

      The representative that I spoke to earlier today was flippant and nonchalant about my concerns. That's why I took a star away. **** (with the care clinic chat) was amazing! He handled my concerns super quickly and efficiently! Thank you, ****!

      Medvidi Inc

      Date: 04/02/2025

      Hi **** ****,Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,***** || MEDvidi Patient Support Team

    • Erica H

      Date: 03/26/2025

      Erica H

      Date: 03/26/2025

      Ive been talking with Dr. ***** for months and this time around was having issues with the website. I called 4 different times and ***** finally answered my questions and was able to get things worked out for my upcoming appointment. Caring, thoughtful and most importantly, understanding. Thank you so much.

      Medvidi Inc

      Date: 03/27/2025

      Hi ***** ********,Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,***** || MEDvidi Patient Support Team

    • Cristina O

      Date: 03/21/2025

      Cristina O

      Date: 03/21/2025

      Responsive, and accommodating. Actually listens. I have struggled to get the right treatment for a while and they helped me.

      Medvidi Inc

      Date: 03/24/2025

      Hi ******** ****, Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,**** || MEDvidi Patient Support Team

    • Anna N

      Date: 03/20/2025

      Anna N

      Date: 03/20/2025

      I was in a major car accident as well as diagnosed with GAD.. with no doctors who would listen or help. I turned to MEDvidi. And I am so glad I did ! I got DR. ***** ****** and he wasted no time getting me all fixed up. However the medication that was first prescribed is not working so my follow up appointment I am hoping he can prescribe me something different to help with my severe panic and anxiety attacks. Car rides are almost impossible but with this medication I know I will be in the right place in no time. Look forward to seeing ********* again. He was very professional and good at what he does. I pray I can get my meds changed/altered.

      Medvidi Inc

      Date: 03/24/2025

      Hi **** *****, Thank you so much for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at ******************************* or Call **************. Your words motivate us to work harder to provide the best service *********** well,**** || MEDvidi Patient Support Team

    Medvidi Inc is BBB Accredited.

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