We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Express Shipping Services

BFE Corporate

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a cell phone case through a company I saw on **** and the case is still pending in ** where it started from. It keeps telling me that **** will give me delivery date as soon as it gets the package but it's so far has not received the package and I ordered it on August 14th it is now August 17th and it has not moved locations. Seems a little sketchy to me. I contacted the seller and told him and he said he would happily refund my money if the package was lost. I think this is very unprofessional and when I looked up *************** it tells me that there's one employee so that's even more sketchy to me. It's coming should be taken down it's literally rubbing customers of the things they buy

  • Initial Complaint

    Date:06/20/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased postage stamps from a company called **** Stamps that I found on ********* I placed the order on 6/5/23 for $97.90. On 6/5/23 I received an email confirming my order from ******************** and my credit card was charged on 6/6/23. I was able to check my order status and given a tracking number. However I noticed the tracking information has not changed since 6/9/23, with the package in Jamaica, ** at a "shipping partner facility". I emailed the company yesterday and received a response that seemed strange. Today, I can no longer get onto the website link in my confirmation email. I went back on ******** and see there are still ads from this company but now it is called **** postcard and the website was changed a few days ago from "******.shop" to "leppertcuspost.com". This new website does not recognize my order number. when I called the contact number on ******** -************** - it is a personal cell phone number. when I look up the tracking number on the ****.com it says the shipping partner is BFE ******************** which has a poor rating and alot of complaints. I am attaching my order confirmation, my correspondence with ******************** and my tracking information from the US postal services tracking page. I would like my money refunded and some guidance on any other action I should take. Thank you .

  • Initial Complaint

    Date:06/20/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered what I thought was a Robotic vacuum for our swimming pool for $49.00 and what I got was a horrible piece of costume jewelry that probably cost less than $5.00. I never received a tracking #, and finally was able to reach out to them through ******** messenger with the confirmation number I was given. The return message I was given was asking for my email address and they stated they would look it up for me but never did. Then when it finally arrives its not a pool vacuum at all its a fake necklace.

  • Initial Complaint

    Date:01/06/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I mase a purchase on 12/2/2022. I have not received the item and it was $*****. The order claims it has shipped but there is no tracking number available and when I tried to contact the online store I bought it from, the website is no longer a website. This means I am out the ***** and there is oddly no shipping charge. I did verify the shipping address was correct. The store was called The Briline.

BFE Corporate is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.