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Business Profile

Property Maintenance

Bay Osos Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Maintenance.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter recently developed a cough. I took her to the doctor and the doctor didn’t think it was contagious as she does not have any other symptoms. Doctor thinks it’s due to the mold at her fathers previous address. When I lived at **** ********** *** **** *, Grover Beach, CA, 93433. There were a number of issues that we complained about but were never resolved. Most notably there were mushrooms growing out of the front door. Each time I contacted the company they’d say they can’t get a contractor “out here”. The company is located in Los Osos. We contacted the company as well as Tim, the property manager/maintenance man next door and he shared that he couldn’t get an update from the company either. There was mold in the restroom, leaks from upstairs that were never looked at again, mold on the windowsill in my daughters room. My daughters room had a crack in the window that was also never replaced. On January 1st, my ex husband moved out and he only got a portion of the deposit back because he broke the lease but they also charged a cleaning fee. My issue with this, is that that apartment was FILTHY when we moved in. This entire apartment needs major repairs and tenants need to be listened to. How is a company going to raise rent every year but NEVER repair anything.

  • Initial Complaint

    Date:08/09/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented a shop for this property management and they are horrible they are liers and trying to keep my deposit money for trash that was not mine and because their cleaning lady's blocked the trash truck from dumping the dumpster I could not throw my trash out other people where moving out to and they could not throw their trash out either they are charging me 500.00 and for more days that I was not there this is way wrong look at reviews on Google I am not the only person they have done this to they have not provided any recites to show how they can keep my whole deposit I guess they don't mind going to court over this madder

  • Initial Complaint

    Date:08/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    the place wants to keep a 800.00 deposit we moved out of the shop by the fourth of july and they want to keep our deposit we fixed the leaking roof and put in a working sink in the shared bathroom and they are trying to keep the 800.00. first of all we had to move up because why ? i dont really know we always paid the rent on time and made improvements to this place but we left when we really shouldnt of had to and they want to keep our deposit of 800.00 we also painted the walls as well. left it in way better then how we got it thats for sure..

Bay Osos Property Management is NOT a BBB Accredited Business.

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