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Find a Location

Poly Performance has 1 locations, listed below.

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    Business ProfileforPoly Performance

    Truck Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    The nature of this business is a truck accessory company.

    Business Details

    Location of This Business
    870 Industrial Way, San Luis Obispo, CA 93401
    BBB File Opened:
    2/25/2009
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Business Incorporated:
    1/20/2004
    Type of Entity:
    Corporation
    Business Management
    • David Schlossberg, Executive Director/CEO
    • Roosevelt Schultz-Cook, CFO
    Contact Information

    Principal

    • David Schlossberg, Executive Director/CEO

    Customer Contact

    • David Schlossberg, Executive Director/CEO
    • Roosevelt Schultz-Cook, CFO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I purchased a differential cover online from them. I placed the order Saturday morning and only received the normal email reply saying they would update me when it shipped. I found the same part locally that same day and cancelled my order that same afternoon. Tuesday morning I received an email notification with tracking information. It showed up an hour later, 3 days after I cancelled my order. When I contacted them to ask why it was sent after I requested the order cancelled on Saturday, I was told I would need to pay for shipping and a 20% restocking fee. I got them to remove the restocking fee but they still are making me pay shipping. I feel it is not my problem they didn't check their email until Monday and I shouldn't be penalized for their lack of internal communication.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron B

    1 star

    01/19/2024

    Do not buy torque converters from Holly performance that are b&m they do not work for a 350 turbo I guess they don't know how to measure the pump shaft over $120 in gas to prove that they're parts are defective

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