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ComplaintsforThe Credit Dream
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I'm seeking a freeze on account that I never set up....All of the information relating to account I never had nor know anything about bank accounts, cars , nor any other purchases relating to various purchases ..someone is committing serious fraud and I would like an investigation and copy of all transactions...I'm been trying to dispute the credit for peppertree apartments ...I do not owe ...I have copy of it being dropped and I filed the lawsuit ...**************************** is handling case....please freeze all accounts and I want names and information regarding these people...all names are incorrect......toy *********...onlyInitial Complaint
06/25/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I was completing an online task which stated that I trial for this site (my credit dream) would be $1, however when I gave my billing information it immediately took out almost $40. I asked for my money back as I didn't need or want any services from them. They cancelled my subscription but told me basically I couldn't get my money back. They also told me that they had sent an email to me detailing the charge which they had not and even apologized if I hadn't seen it. The email I got from them was to change the password as it didn't even allow me to set one then logged me out after they took the money. They say a request for refund was submitted but I'm not convinced considering how shady they have been anyway. I wasn't able to screenshot the part about the email unfortunately because I was logged out again and that part had been deleted from the chat. Shady.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.