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Business Profile

Credit Services

The Credit Dream

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/26/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm seeking a freeze on account that I never set up....All of the information relating to account I never had nor know anything about bank accounts, cars , nor any other purchases relating to various purchases ..someone is committing serious fraud and I would like an investigation and copy of all transactions...I'm been trying to dispute the credit for peppertree apartments ...I do not owe ...I have copy of it being dropped and I filed the lawsuit ...**************************** is handling case....please freeze all accounts and I want names and information regarding these people...all names are incorrect......toy *********...only

  • Initial Complaint

    Date:06/25/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was completing an online task which stated that I trial for this site (my credit dream) would be $1, however when I gave my billing information it immediately took out almost $40. I asked for my money back as I didn't need or want any services from them. They cancelled my subscription but told me basically I couldn't get my money back. They also told me that they had sent an email to me detailing the charge which they had not and even apologized if I hadn't seen it. The email I got from them was to change the password as it didn't even allow me to set one then logged me out after they took the money. They say a request for refund was submitted but I'm not convinced considering how shady they have been anyway. I wasn't able to screenshot the part about the email unfortunately because I was logged out again and that part had been deleted from the chat. Shady.

The Credit Dream is NOT a BBB Accredited Business.

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