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Find a Location

Big O Tires has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Big O Tires

      2160 S El Camino Real San Mateo, CA 94403-1800

    Business ProfileforBig O Tires

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers tires, alignments, brakes, shocks/struts, major brand tires, custom wheels, 30k/60k/90k service, and general repairs.

    Business Details

    Location of This Business
    2160 S El Camino Real, San Mateo, CA 94403-1800
    BBB File Opened:
    8/8/2007
    Years in Business:
    17
    Business Started:
    8/8/2007
    Business Started Locally:
    8/8/2007
    Business Incorporated:
    7/24/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 281994 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Type of Entity:
    Corporation
    Number of Employees:
    12
    Business Management
    • Ms. Sharon Lane, Marketing Director
    • Mr. Marc Spoorenberg, Owner
    Contact Information

    Principal

    • Mr. Marc Spoorenberg, Owner

    Customer Contact

    • Mr. Marc Spoorenberg, Owner
    Additional Contact Information

    Fax Numbers

    • (650) 212-2401
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    February 11, 2023 - I had two new front tires installed on my vehicle (Invoice 005266-148280). After having my car serviced, I noticed some things that were not right. 1. Broken Lug Nut 2. Damaged Wheel Rim 3. Lug Nut Torque settings not within Specification.February 11, 2023 (same day) - I brought this to the attention of ****** the store Manager. After showing him the problems, he only resolved the broken lug nut. I was given a replacement, which I installed myself. But he adamantly denied the tire removal equipment causing damage to my wheel rim.February 12, 2023 - I opened an online (www.bigotires.com/contact-us) complaint with the company.February 17, 2023 - I called *************) to follow up to my online complaint. I spoke to **** and was given Case Number 556746.Since that time, I have not been contacted by anyone from the company.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

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