Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Information Technology Services

TreeRing Yearbooks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSara H

    Date: 06/26/2023

    1 star

    Sara H

    Date: 06/26/2023

    Please a valid this business. I am a yearbook adviser and they have destroyed my yearbook program. Their online design software is HORRIBLE! They printed pages that were not what I proofed and submitted. The cover quality was also very low! The covers fell off of 50% of my books. This company is not what I would ever use for any book over 48 pages.

    TreeRing Yearbooks

    Date: 08/18/2024

    Hello Sara, I am so sorry to hear about your experience with Treering. We strive to make sure that our site is easy for everyone to use while still having tools and functions for advanced users as well. We can only print what is approved for production by the Chief Editor. We also want to make sure that everyone gets a good product. I was unable to locate any cases related to this in our database and we absolutely want to help you get this resolved. Please reach out to our customer support team directly so we can help you look into this further. Our support number is 877-755-8733.
  • Review fromAlaina A

    Date: 08/01/2022

    1 star

    Alaina A

    Date: 08/01/2022

    I have ordered 3 times. Little one did not recieve at school. Paid again, still did not arrive. I was told it would be sent out same day. But when it didnt come through, I called they told me I would have to order and pay again. Terrible service. I should not have to pay multiple times for one product. What is the gurantee for it arriving this time.

    TreeRing Yearbooks

    Date: 08/18/2024

    Hello Alaina, I am so sorry to hear about your child not getting the yearbook. We want to ensure that everyone gets the book they paid for. I was able to locate a support case for you and it looks like there was an issue with the address that was provided. I will go ahead and re-open the case and send you an email for an updated address. I would like to ask that you reach out to our team directly so we can help you get this resolved. Our support number is 877-755-8733
  • Review fromJeremy D

    Date: 07/22/2022

    1 star

    Jeremy D

    Date: 07/22/2022

    This company takes orders and payments for customized pages in yearbooks. They fall short on delivery, often only sending a generic yearbook.

    TreeRing Yearbooks

    Date: 08/18/2024

    Hello Jeremy, We do offer parents and students the opportunity to create custom, pages in the yearbook. Despite our best efforts, sometimes there are printer-related issues that prevent the custom pages from being included. However, we do want to make sure that everyone gets the correct book they paid for. I would encourage you to reach out to our team so we can help resolve this issue. Our support number is 877-755-8733.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.