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Customer ReviewsforAmONE
21 Customer Reviews
- Date
- Highest Rating
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Review from Angela S
1 star07/15/2024
Spammed my phone and my email with malicious junk. DO NOT USE!!!AmONE Response
07/15/2024
******, we received your information from our partners at Upstart regarding your recent personal loan request. If this wasn't you, we apologize for the inconvenience. Your file has been unsubscribed.Review from Kelsey M
1 star07/13/2024
Has called me repeatedly after being told to stop numerous. I texted stop as well as telling them on the phone to stop. I finally had to block their number. Harassment is not how you're supposed to do business.AmONE Response
07/15/2024
We apologize, ******, we were just trying to reach you to discuss your personal loan request. Per your request, we have unsubscribed your file. If something changes, please feel free to contact us.Review from Michael R
1 star06/20/2024
Saw this site on pennyhoarder.com and decided to try it. AS SOON as I submitted my information my outlook authenticator said someone was trying to log into my account. I keep blocking it but they keep trying.AmONE Response
06/24/2024
Thanks for reaching out, *******. We have a file for you in our system, however, don't see any unusual activity. Our records show that we attempted to reach you over the phone to discuss your options, but nothing else. Please contact us with any additional questions.Review from Beverly M
1 star06/11/2024
I am being harassed by this company. All I did was click on an advertisement about debt. I did not apply for anything and I've received at least 30 calls from them in the last 2 weeks trying to talk me into getting a loan. I have repeatedly asked them to take me off of their calling list. They call from multiple numbers and I have blocked every one of the numbers they call from and the calls continue.AmONE Response
06/24/2024
*******, we're sorry for the trouble. The file we found in our system, however, was dated from October, 2023 with our last attempt to reach you being on 10/13/23. As a precaution, we have added the phone number on that file to our 'Do Not Call' list.Review from Desiree T
1 star05/29/2024
If I could give 0 stars, I would. Doesnt make sense to contact someone telling them we have options only to transfer them blindly to a company that you have already dealt with and have a closed account with as well.Was told that my credit was being checked for verification and that I would receive an email regarding the offer. Instead ************************* transferred me to the credit pros without my knowledge and when I tried to call back, refused all calls. What. a.. SCAM!!! I shouldve been informed of who I was being transferred to and why with the option to decline if I didnt want to be transferred to them. I felt set up. It was so weird to be transferred and having someone ask me what it is that I want from them! Like what do you mean??? I didnt even know I was speaking with a different rep let alone an ENTIRELY DIFFERENT COMPANY!!!! I dont recommend their services or the way they go about hiding the truth to customers that are calling. I shouldve been made aware of who I was being transferred to and given the option to decline once known. Terrible company.AmONE Response
05/30/2024
We're sorry for any confusion, *******. We listened to the recorded conversation you had with ***** yesterday for any opportunity areas. Please keep in mind that AmONE is a financial matching service, not a financial provider. That means that all of the consumers we speak with will get referred to an external partner to discuss the option our system recommended. In your case, ***** mentioned he would be sending you an email containing any loan options we were able to match you with then indicated he would be transferring you to our partner for a review of your credit report. You replied, "Ok, thats totally fine." Again, we're sorry for any confusion. Our intention at AmONE is to find suitable matches for our consumers that will help them with their financial concerns. We apologize that your experience didn't align with this.Review from Susan F
1 star02/04/2024
The ridiculous amount of text messages I've received after being on their website is insane! I have texted back STOP so many times to opt out of everything they are sending. I have had to block numbers constantly. And I never "hit" the accept loan button, obviously I am not interested.AmONE Response
02/06/2024
We're sorry you were not satisfied with your interaction, *****. We checked our records, however, and confirmed that we only sent 1 text message to you earlier today after our attempt to reach you on the phone. There was no 'STOP' message received back after we texted you. We're not sure where the disconnect occurred, however, we have unsubscribed you and apologize for any inconvenience.Review from melissa r
1 star01/12/2024
Amone didnt tell me they couldnt approve my loan, they told me the exact opposite and transferred me to another company. The other company told me that Amone couldnt approve my loan and thats why I was transferred. Both are scams!!AmONE Response
01/19/2024
*******,We apologize for the confusion. We listened to the recorded conversation between you and your Specialist, *****, on 1/12. At the start of the call, there was a brief discussion based on a couple of questions you posed to him. Unfortunately, ***** neglected to provide a background of our company including our purpose and goal afterwards. At AmONE, we are a matching service designed to provide the best financial options to our consumers. We do not approve or deny loans; we simply review our consumer's entire financial situation based on information provided then refer them to the option that would be the best overall fit. Again, we apologize for the confusion and have coached ***** to be sure to provide our company background information on every call.Review from Stephanie P
1 star12/06/2023
I did not apply for a loan. This company has now called me 3 times, the last 2 I told them to stop calling me, don't ever contact me again. they didnt listen. If they continue I will send an official cease & desist letter and pursue harrassment compensation in court if it comes to that.AmONE Response
12/08/2023
*********, we sincerely apologize for contacting you after you requested that we discontinue calling. I confirmed the source of the issue that caused this and unsubscribed your file so you will not be contacted again. If we can ever be of any help in the future, please reach out.Review from Shawn U
1 star11/27/2023
I went online filled a a few simple questions and my cell number. A few moments later I received a call and I spoke with *********************************** a rep from AmOne. I was asked a few more simple questions and was informed offers would be sent to me and I was being transferred to help with my credit rating. I was never asked for my social so I assumed I was being transferred to someone who would ask for my social.I was then transferred to Credit Pros a credit help rebuild with fees and a online credit with their exclusive company that report good credit. Credit Pros rep said AmOne transferred me to Credit Pros because my score was to low for AmOne to help me. I then realized I was being scammed because AmOne never asked for my social. Not online or on the phone.I just checked my scores out the day before and know exactly what my 3 credit scores are and my FICO score is. AmOne state they can help people with a minimum 600 score. My credit scores and fico score is much higher than 600. So why was I told I'll send you offers without my social and then transferred to Credit Pros stating my score was to low to qualify?I believe this all a scam. Your better off calling directly to Credit Pros where they will charge you a fee for things you can do yourself for free.I called *********************************** and emailed asking what was going on and to call me back. No response just voice mail.Is there any businesses that are trying to help consumers? Unbelievable!!??AmONE Response
11/29/2023
Sorry for the confusion, *****. AmONE is a loan matching service. Part of our value proposition is matching consumers to prequalified offers without the need for a hard credit pull. Since the potential lenders we match our consumers with only provide prequalified offers up front, we perform a soft inquiry without the need for a social security number. Should you decide to move forward with an offer, however, the lender would then ask for your social to perform a hard pull to lock in the offer. In your case, your Specialist, *********, noticed that your credit score was preventing you from getting better offers so he referred you to our partners at The Credit Pros to help improve it. Hope this helps. If you have any questions, please email us at *********************************Review from Ernest K
1 star11/20/2023
Amone is a scam they talk to you about a loan then transfer you to a credit repair when you never ask for itAmONE Response
11/21/2023
******, were sorry you feel that way. To research your concern, we listened to the recorded conversation between you and your Specialist, *****, on 11/20. After reviewing your current financial situation, he advised you he would send you an email containing your options then offered to transfer you to our credit repair partner to see if there was anything holding you back from receiving better offers. You replied, Alright. Remember, at AmONE, our goal is to match our consumers to their best options based on their unique financial situations. If our system recommended speaking with our credit repair partner in conjunction with your emailed options, it may be worth your consideration. Please reach out if we can be of any further assistance.
Customer Review Rating
Average of 21 Customer Reviews
Contact Information
San Mateo, CA 94404
Business hours
Today,8:30 AM - 8:30 PM
MMonday | 8:30 AM - 8:30 PM |
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TTuesday | 8:30 AM - 8:30 PM |
WWednesday | 8:30 AM - 8:30 PM |
ThThursday | 8:30 AM - 8:30 PM |
FFriday | 8:30 AM - 8:30 PM |
SaSaturday | 9:00 AM - 5:30 PM |
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