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Business Profile

Family Lawyers

Law Offices of Kara S. Holtz

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Law Offices of Kara S. Holtz's headquarters and its corporate-owned locations. To view all corporate locations, see

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Law Offices of Kara S. Holtz has 2 locations, listed below.

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    • Law Offices of Kara S. Holtz

      54 Mark Dr San Rafael, CA 94903-2204

    • Law Offices of Kara S. Holtz

      303 Twin Dolphin Drive, Sixth Floor Redwood City, CA 94065

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/29/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I retained Kara ********************** with a $13000 retainer back in March. She didn't perform any work (nor billed me for any work). She would never respond to my emails asking for legal advice. She kept giving me deadlines that she never met. She even hanged up on me the last time I tried to call her. I left a VM but never heard back. She would disappear for weeks at a time while I desperately needed legal advice. Her assistant ****** kept giving me excuses to justify her behavior. She made my custody situation even more complicated than it was. I terminated our relationship back in July (certified mail as well as email) and I am still waiting for my retainer back and well as my case file. I am trying to resolve this through the BBB before putting a complaint with the State Bar of California. PS: upload button is not working and I am unable to upload documents

      Business Response

      Date: 12/10/2022

      This customer exhausted his retainer with my office.  He threatened that if I did not return his retainer, which was exceeded by about *******, then he would make negative posts about me.  He also threatened me and my children.  He has filed yelp reviews which were removed due to violations of their content rules.  He is very violent and very angry and clearly has turned his frustration toward the mother of his child, toward.  At this point, he is stopping at nothing.  I want to thank you for giving me the chance to submit this.  I just spent an entire week responding to his bar complaint so needless to say he continues to make good on his threats.  I believe he has a severe anger management problem.  I have had to send him a cease and desist and clearly that was ineffective.  Warmest regards, and Happy ************************** Children

      Customer Answer

      Date: 12/11/2022

       
      Complaint: 18480733

      I am rejecting this response because Kara ********************** is referring to a different client in her response. I am not a man, this is not my case, and no work was done on my case, I was not even billed. 

      Sincerely,

      *************************

    Law Offices of Kara S. Holtz is NOT a BBB Accredited Business.

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