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Business Profile

Apartments

Cornerstone At Gale Ranch

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPfianny B

    Date: 08/10/2022

    1 star
    We have been living here for a year now, the only reason we decided to stay for an additional year is because our neighbors. They are friendly and they each have children in the age group as my toddler. The office however, are unprofessional and always finds an excuse as to why maintenance arent doing there jobs. When we first moved in, we had a mildew problem, six months later mildew in the walls, dryer constantly give us problems and this Morning I contacted them In regards to my kitchen light going out!!! Its been out for two days!!! Again excuses! They have No problem collecting rent each month, but when its time to fix there property, its a issue. I have a relative at there sister property ( Deer Creek) they blame everything on covid 19!! Truth is, they arent doing there jobs!!!Update: August 2022 we have been here going on three years now. We still have a mold issue, we have been reaching out since 2020 and the issue is still not resolved. We will have to report this issue if it isnt resolved. The picture does no justice of how it looks in our bathroom, we bleach, use mildew sprays once a week but the problem has not been resolved.I spoke to the front office people, they were not helpful, I have submitted a complaint to the department of fair housing because at this point, my house is a health risk. We pay almost **** monthly in rent ( and have NEVER been late, even during COVID) we should not have to beg the front office to maintain a habitable place of living.

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