Business ProfileforSparkletts Water

From **** through February 2023, I hired SIERRA ********************** to deliver drinking water to my house, account #*****. On 3/1/23, I observed (2) SPARKLETTS (5)-gallons drinking water on my porch. I called SPARKLETTS and told them I did not order the (2) 5-gallons and that I did not want their service because their prices were to high and I was being charged a deliver fee, which I was not charged when I was with SIERRA ********************** and to pick up the (2) 5-gallons. At this time, ****** told me she would have someone from Sparkletts pick up the (2) 5-gallons and that my account # was **************. On 3/15/23, I observed the Sparkletts man attempt to deliver (2) more 5-gallons drinking water and I told him to not only NOT deliver them but pick up the (2) full 5-gallons bottles because i did not order them and I did not consider myself a customer of ********************. (SEE *************. During the month of March 2023, I received a bill for $33.00 and I told ***** that I am not responsible for the attempted (4) bottles that SPARKLETTS tried to enforce upon me, I did not order them, nor did I ever use them. ***** told me that because they touched my porch and were delivered that I am responsible for the bill, despite me not orderding them. Also on April 23, 2023, I called and wrote SPARKLETTS a letter (see attachment-2) that I will not be paying the bill and to zero out this account because I never was a customer of theirs and I did not use any of their products. I never received a response, an acknowledgement of my letter nor a telephone call from SPARKLETTS. On April 2023, I received a statement billing me for $33 for products that I did not order or use (see attachment-3). On May 2023, I received another bill for $49, which include late fees for services I did not order or use from SPARKLETTS (see attachment-4) ON June 2023, I received another bill for $65, which include further late fees for services I did not order or use from SPARKLETTS (see attachment-5). On July 2023, I received another bill for $81, which include further late fees for services I did not order or use from SPARKLETTS (see attachment-6) I have now received a notice from the ****************************, indicating that I now owe $96.38 for services I did not order or use from SPARKLETTS (see attachment-7). I am requesting that SPARKLETTS zero out this account THEY placed in my name (since I did not order their service or use them), write me an apology letter, pay me $50 for my stamp, response, phone calls, time and frustration and IMPROVE their customer service and stop bullying people by trying to take advantage. I belive SPARKLETT'S business practices is that if they buy a route, they automatically think prior company customers are going to conduct business with them. SPARKLETTS should mail out a notice and try to solicit customer's business, not bully them by placing drinking bottles at their house and now they have to pay for it and if they don't, late charges will be applied and a collection service will go after you. Hope my request is taken seriously and is carried out. Sincerely, *******************************