Business ProfileforStereo Blvd

Hello BBB,I will like to report Stereo Blvd which is run by *************************, who goes by the user of ***************************************************** on Venmo due to his unfair and scam-like practice. On November 15th, 2022 I paid **** $744 for an exhaust system for my car. Everything went well at first and I was in direct contact with ****. I first had an estimated delivery date of early December. But the item never arrived and **** told me that the exhaust had been damaged in transit and that the vendor sent out another one and expected to arrive in the first week of January. I was ok, no problem I can wait. I ask **** for the tracking number and was never provided one. When the date came, **** just told me that he was working on getting me scheduled in, in order to take in my car. However, I never got a confirmed day and was never told if the item had even arrived. I called several times to his shop and though I did get an answer, everyone was telling me he was out of the office and that he would call me back. Then I would text him several times during the week and he would respond by saying he was still working on a day for me to come in and that he was sick and out of the shop, just excuses. It is now March 23, 2023, and I still do not have my exhaust and **** has not answered any of my texts or calls. I requested my money back in the Venmo app and he declined it. This is not right. I have proof of the text message we sent back in forth.See the link for the video, the video is larger than 5 MB. And attached is an image to where this link will take you. It's a link created by ****** drive to see the video since it was screen recorded on an iPhone and I have a windows PC which makes it difficult to get a proper format. ***********************************************************************************************************************************************************************************************************************************