Business ProfileforTom Ferry

Dear Better Business Bureau,I am writing to file a formal complaint against Tom Ferry **************** concerning their unethical and unfair cancellation policy.I recently decided to cancel my coaching service with Tom Ferry due to a new professional opportunity. However, upon contacting their customer service to cancel my contract, I was informed that I must pay the remaining balance of $6,320 for services that I will not receive. According to their contract, they require the full payment upon cancellation, which I believe is both unreasonable and unethical.Furthermore, the customer service representative sent me an email threatening to charge me collection and legal fees if I do not pay the remaining balance. I find this practice to be coercive and unjust. It is not right to charge customers for services that will not be rendered, and the additional threat of legal action exacerbates the situation.I need help from the Better Business Bureau to address this issue. I request that Tom Ferry **************** be required to amend their cancellation policy to be fair and ethical, ensuring that customers are not unfairly charged for services not received. Additionally, I ask for your immediate intervention to resolve my case without the imposition of the remaining balance or any additional fees.Thank you for your attention to this matter. I look forward to your assistance in resolving this issue promptly.Sincerely,******