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Business Profile

Paint Manufacturing Materials

BEHR Process LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paint Manufacturing Materials.

Reviews

This profile includes reviews for BEHR Process LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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BEHR Process LLC has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Erland S

      Date: 03/27/2023

      Erland S

      Date: 03/27/2023

      I'd give it less than zero if I could. Bought the Behr TRANSPARENT Waterproofing Wood Finish stain on the advice of the paint person at *********** Told her I wanted to put a CLEAR stain over the original stain on my home. The original was sprayed on and just painting it with a roller would not produce the same color and effect. So, I thought I could protect it with this "clear" stain. Padded on one light coat. Now I have a ugly yellow tinted house! This stain IS NOT transparent. The pigments turn yellow. Especially if there is an area where it is thicker. **** offered to reimburse me for the stain and for the rental of a sander. At 74, I'm not going to sand my house! And that will take off the original stain meaning the house will have to be stained with a sprayer or repainted differently. I have seen many others with this issue and still Behr is selling this stain. At the least there needs to be a easily read warning. Better yet take this stuff off the market. No more Behr for me.

      BEHR Process LLC

      Date: 04/14/2023

      BBB Complaint Behr File Number: ******** Dear Better Business Bureau Representative: We are writing in response to the review posted by a customer regarding their unfavorable experience with one of our Behr Transparent Waterproofing Wood Finish. We appreciate your notification regarding the customer review of our business. Behr takes its responsibilities to its customers seriously and strives to ensure that all its customers are satisfied with the products they purchase from Behr. To that end, using the details from the review, we researched our records and were able to confirm that the customer contacted **** on March 27, 2023, regarding his experience with our product. His claim was assigned to a Claims Representative who has been in communication with the customer to address and resolve his claim. **** looks forward to resolving this matter with the customer. Please do not hesitate to contact me if you should have any questions or concerns. Warm regards, **************************

      Erland S

      Date: 04/15/2023

      Update- I have been contacted by **** to seek a resolution to this problem. As of this date, they are in contact with me a are willing to help me solve the issue. Will post the final results when they happen.

    BEHR Process LLC is NOT a BBB Accredited Business.

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