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Business ProfileforLunya Co.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1032 Broadway, Santa Monica, CA 90401-2808
- BBB File Opened:
- 2/20/2019
- Business Management
- Ashley Merrill, CEO/Owner
- Contact Information
Principal
- Ashley Merrill, CEO/Owner
Customer Contact
- Ashley Merrill, CEO/Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
8 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Samantha F
03/18/2022
Lunya Co. Response
03/24/2022
Thank you for taking the time to leave a review and we truly appreciate your feedback.
At Lunya, our quality is something we take pride in by way of ethically sourced materials sustainable products that are made to last. Though it breaks our hearts to know you had the opposite experience with one of your pieces.
We are glad to see that our Customer Happiness team has since been in touch with you to get this issue resolved. Again, we appreciate your feedback and holding us accountable to our quality standards. We hope to work together again in the future and don't hesitate to reach out should you have any issues.
Best,
Lunya Customer Happiness
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