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ComplaintsforOptimal Solutions Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/29/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I saw an add online for free cookware for only the price of shipping. I paid for the shipping cost of $7.95 and today I saw a charge from this company for *****. I contacted them after speaking with my bank and they laughed and stated that I agreed to this subscription after accepting the software (which I never got by the way). This is an obvious scam. They stated that I agreed to it which is a complete lie! I only agreed to the shipping charge. I want my money back immediately or I will file criminal charges for fraud!!Business response
07/03/2023
The customers complaint is regarding cookware and in the *****************. We are a construction company who has nothing to do with cookware. We also only service San Diego County in **********. This is the second complaint sent to ** about services or products we have never offered. Can there be some sort of company verification from the customers filing the complaint; such as the actual website they used. Because it is not ours.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.