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Business Profile

Toner Cartridges

Global Imaging Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Toner Cartridges.

Reviews

Customer Review Ratings

1

Average of 10 Customer Reviews

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Review Details

  • Mark C

    Date: 03/25/2025

    Called to confirm free delivery of toner. We did not approve any purchase and we did not place any order. Scam

  • John J

    Date: 02/19/2025

    A complete scam. They called without stating what company they worked for and said they were sending toner, acting as if they were our current copier company. They sent ONE single black toner and then sent an invoice for $498.00, as if that makes any sense. They do not respond to emails nor do they answer calls. The answering machine doesn't even have their company name on it.

  • CP M

    Date: 11/18/2024

    CP M

    Date: 11/18/2024

    Definately scammers,They called pretending to be our current company for cartridge replacements. Story sounds identical to all the comments in the past.They told me the price was raising, but this last toner will come at the same price. They are charging tripple the price for toner, and completely lied about doing business with us.I am newer to the company so they took advantage.

    Global Imaging Products

    Date: 11/20/2024

    Thank you for sharing your feedback. We want to clarify a few important points about our company and processes. As a third-party vendor, we do not directly interact with customers regarding sales. However, we ensure that all orders are confirmed with the customer prior to shipment, providing full transparency on order details, pricing, and who placed the order. Additionally, all orders are shipped with a satisfaction guarantee, and we offer a no-charge return policy if you are not satisfied with what you receive.We understand youve already reached out to us, and we promptly issued a return service label to assist with sending the goods back. We regret any misunderstanding and assure you that ethical practices and clear communication are central to our business. If you have further concerns or need additional assistance, please dont hesitate to contact us directly.Thank you again for bringing this to our attention. Your feedback is valuable and helps us improve.

  • Brandy S

    Date: 09/18/2024

    Brandy S

    Date: 09/18/2024

    This scam company also got through to one of our employees who did not know better either. I know that others have reported them but the more people who speak out against despicable people who prey on other, the more likely they are to suffer consequences. Do not trust these people and report them!

    Global Imaging Products

    Date: 11/20/2024

    Dear ****** *****,We take allegations like this very seriously and prioritize transparency and fairness in all our business dealings. After thoroughly reviewing our records, we cannot find any history of interaction or transactions with you or your company.We understand how important it is to address concerns promptly, so if you believe there has been a misunderstanding or if you have specific information regarding this matter, we encourage you to contact us directly at ************.We are committed to clarifying and resolving any issues.Thank you for bringing this to our attention.

  • K. W.

    Date: 07/10/2024

    K. W.

    Date: 07/10/2024

    This company just scammed one of my customers. They told them they were the new supplier for toner and sent them toner and an invoice. Toner is included at no charge in our maintenance agreement.*********************** DEX Imaging, *******************

    Global Imaging Products

    Date: 11/20/2024

    Dear Mr. ********* understand your concerns, but it seems theres a misunderstanding. Our outreach was directed at providing your customer with competitive options, a standard practice in free enterprise.Its important to note that we had no way of knowing this customer was under a maintenance agreement with your company or that toner was provided by you unless disclosed directly by the customer. Our intent was simply to present an alternative for their consideration, not to mislead or interfere.We trust this clarifies the matter and wish you continued success in supporting your customers.

    K. W.

    Date: 11/26/2024

    I don't need a ****** in free enterprise. This is a known scam that has been going on for 30 years, you are just the latest player. If you were simply presenting an alternative, you would not mislead the mark...errrr...prospective client into thinking you were their new supplier. Own it, you are a toner pirate. *** I called the number you have listed on THIS site, ************, and it is a loop offering tv or internet, cheap flights, and hotel bookings!! Scam.

  • Priti P

    Date: 06/25/2024

    Priti P

    Date: 06/25/2024

    Zero Star. They do not have a ethical business practice and they are scheming business. they are charging triple the price for Toner. BBB should take action against this company. I do not want to give them any star but it would not let me leave a review with out a star.

    Global Imaging Products

    Date: 07/09/2024

    GIP values customer feedback as we always work to improve the * to * customer relations.Pricing is predicated on many factors. Our tier pricing allows for the most competitive rates for customer that have larger thresholds for their supply needs. We aim to be as competitive as possible considering the current fiscal landscape.Our price match guarantee allows customers to order from us with confidence and we will meet or beat pricing from competitors upon customers request.Please feel free to contact us for more information.

  • Kara M

    Date: 06/14/2024

    Kara M

    Date: 06/14/2024

    SCAM! Called and said our current toner provider was switching over to them and in order to get the sale price we had to agree right away. ere very convincing but even when told we had to look into this and contact our current supplier, they sent toner without auth!

    Global Imaging Products

    Date: 07/09/2024

    Most call are recorded and monitored for quality control purposes.GIP has no record of any such situation taking place. It is possible this customer ordered in error. GIP will always require authorization prior to releasing goods that are ordered.

  • Emma M

    Date: 05/14/2024

    Emma M

    Date: 05/14/2024

    A scam company. They call to say you have free toner coming, then continue to ship more and then bill for it. Total scam - call them out on it immediately and do not take their further calls.

    Global Imaging Products

    Date: 07/09/2024

    GIP follow strict guidelines to make sure any order received is verified and clearly monitored.This review is completely false the statements has no validity.

  • Patrick B

    Date: 04/11/2024

    Patrick B

    Date: 04/11/2024

    Scammers shipping toner without authorization. Avoid at all costs. They'll send you around to a hundred different phone numbers while calling

    Global Imaging Products

    Date: 04/22/2024

    To whom it may concern,GIP has been in Business for several years and has not seen any comments so egregious and false. If there is any issue or situation that can be resolved for our customers, that is our utmost priority. We always put customers first! Our customer support department is available to assist: Monday - Friday 8:00 am - 4:00 pm

  • Sarah K

    Date: 08/29/2022

    These people are running a scam. They call and say they are your toner refill company and ship you toner for a large amount of money. Then they call back and tell you that you have to take more because you have an open case of toner. They ship without authorization even when told to stop.

Global Imaging Products is NOT a BBB Accredited Business.

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