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          Simi Valley Chevrolet has 1 locations, listed below.

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            Business ProfileforSimi Valley Chevrolet

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company is a auto dealership.

            Business Details

            Location of This Business
            1001 Cochran St, Simi Valley, CA 93065-1930
            BBB File Opened:
            4/3/2008
            Years in Business:
            8
            Business Started:
            7/1/2016
            Business Started Locally:
            7/1/2016
            Business Incorporated:
            5/25/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Martin Automotive Group
            Business Management
            • Ms. Beth Dimapilis, Administrative Assistant
            • Mr. Mike McGuire, Executive Vice President
            Contact Information

            Customer Contact

            • Ms. Beth Dimapilis, Administrative Assistant
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I bought a car at Simi Valley Chevrolet. I wanted a sunroof after factory so they put it in my contract and I’m paying for it. They also told me that the car came with a wireless charger but it didn’t. The used car they showed us did. The manager said the car they were getting would also. Wireless charger was the one item I definitely wanted. The car was coming from another lot. I received the car the next day I didn’t see the charger. The fin manager stated it’s there and sent someone else to help find it. I wouldn’t leave the lot until they said they would include it but didn’t give me a due bill. I kept asking for one because 2 days later I decided against the sunroof and wanted that money back. They told me I wouldn’t need to do a new contract and it would be taken off the back end I kept asking for documentation but they kept ignoring me and wouldn’t respond. The only response I got was telling me the parts aren’t in. Looking again at my contract it shows I have a warranty package that was slipped in by saying. I’m going to put the warranty at 84/85000 miles. He never explained what it was. I’ve leased cars and that’s how they look at mileage and extended warranty’s. I had no idea he was adding a package or I would have said no. Same for GAP insurance. I’ve never taken that but he knew I wouldn’t read it closely and put that in as well. I’ve never had such a shady interaction with a car dealership. I know some of it is my fault. Like the GAP ins but this is ridiculous I would like a new contract that has the correct stuff in it like I asked for at the beginning instead of being stonewalled into not thinking that was an option. The contract wouldn’t have the sunroof in it. Would have the wireless charger since I ask 3-4 times and was told it would be there and would like the warranty off the contract. I’m not interested in doing any business with the. I was also told that the payment wouldn’t change anyways which made no sense to me

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            esarna

            1 star

            10/17/2021

            I wish there was room for a "NO STAR" review!! The worst staff ever! Unhelpful, deceitful, rude, bullying and clueless! J*** ******* is the head of the losers and his lackie B**** ******* tried bullying us off the lot. I always thought the customer is right! That went out the window with this place. Stay away from these crooks! What an unplseant experience!

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