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Anovos Productions LLC

This business is NOT BBB Accredited.

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This business has 2 alerts

Complaints

This profile includes complaints for Anovos Productions LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Anovos Productions LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/24/2023

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made two orders to Anovos, and paid in full at the time of order. I've attached copies of the orders and a copy of my correspondence to try to contact the company. They've never shipped. I am told they filed for chapter 11; but are also doing business as another name now. I'd like my money back.
    • Initial Complaint

      Date:10/19/2023

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I did not file a report within one year because I was not aware that this was recommended. This is the first time I've ever filed anything with the BBB. I placed 3 separate orders that were never fulfilled before the company went out of business. I contacted my credit card company a few years ago and they said I couldn't dispute the transactions because too much time had passed by that point. My outstanding orders are attached to this complaint and details are as follows: Order numbers: #ANOVOS-55963, #ANOVOS-59111, #ANOVOS-61764 Dates of transactions: 7/9/18, 10/4/18, 1/24/19 Amount paid for transactions: $628.82 (#ANOVOS-55963), $879.71 (#ANOVOS-59111), $609.06 (#ANOVOS-61764) The company kept pushing back the items in these orders and continually told me that they would ship within the next few months, then they would say they needed a few more months, and the pattern kept repeating until they went out of business. I have been unable to reach anyone at this business since it shut down and have not been able to get a refund.

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