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Business Profile

Portable Toilets

Leading Rental, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Portable Toilets.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I canceled an order for a dumpster to be delivered to my grandparents house. I was told the refund would reflect back on my card that following week. I have called several times with emails trying to get my refund of $585 back. It’s been 3 weeks now. My calls are now being ignored and emails are general stating I should see the refund next day. Still no refund.

  • Initial Complaint

    Date:06/25/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1 Date of transaction -June 13 2024 2 Potty business 2 We paid $245 with invoice (included) 3 We Contacted company using email /phoned contact(A***) 4 We want refund 5 Company was charged twice 6 Driver arrived June 14 2024 3hours& 45 minutes late, dropped off porta potty 15 minutes before event was over 7 Email was sent:

Leading Rental, LLC is NOT a BBB Accredited Business.

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