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Find a Location

Heartcore Business has 1 locations, listed below.

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    Business ProfileforHeartcore Business

    Business Consultants

    At-a-glance

    Customer Reviews

    4.3/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers business consulting services.

    Business Details

    Location of This Business
    249 S Highway 101, Solana Beach, CA 92075-1807
    BBB File Opened:
    1/19/2018
    Years in Business:
    15
    Business Started:
    2/28/2009
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Heartcore Women
    • Heartcore Business LLC
    • Heartcore Leadership
    Related Businesses
    Business Management
    • Ms. Shanda Sumpter, Associate
    • Ms. Denise Cullum, COO
    Contact Information

    Principal

    • Ms. Shanda Sumpter, Associate

    Customer Contact

    • Ms. Shanda Sumpter, Associate
    Additional Contact Information

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My wife took a "free" class for a short time this past winter with ****************************. That class cost her $60 US and right after the **** got charged another $30US. That $30 was for access to some ******* videos - "****** on Demand" it turns out. They never set a receipt, they never issued a contract of any sort. So when my wife talked to me about taking a business leadership program that would cost $2,400 US but was on "special" and would be 4 months long, I explored the program. But I could find no actual information about the content of the program. Just wage promises of learning to pull in 8 figures. That was a tell in my mind that there is something very wrong going on with Heartcore and ******'s methods. I found many reviews about how the company charges credit cards time and again even after cancelling a program. In fact for many program it appeared there was no way to cancel anything at all. All to say, my wife did not sign up for $2,400 USQ to a bogus program. And she emailed and called them to ensure there will not be any more charges to the credit card. However, today, 2 months after the last charge for $30 USD went through the credit care, there is a new charge for $42 that has appeared. Givben the at best highly questionable business practices we are now tryhing to deal with this charge wit hte credit card company. We are also tearing up that credit card and getting a different one, to halt this company from continuing to charge us for a service that my wife is not using, has never used and will never use. They have a reputation for billing like this and I am so disappointed that I was right to distrust them as I did. I know they never respond to any of these issues, but they boast of being so financially successful ... well, if they were, in fact, located at something other than a *** store mailbox and if she really does live on an Island in the ********* she is doing that by very questionable methods.

    Customer Reviews

    40 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennie E

    5 stars

    07/03/2024

    In a nutshell, this leadership program changed my life. One week of it felt like 30 coaching/counseling sessions getting done all at one week. I never wanna go back to counseling - I'm done! Counseling has nothing on this program. . . . Another week I felt that it was 100% possible to achieve all the craziest dreams I have ever thought of, I was given steps to achieve them, and also tools to bounce back when we or family members or friends start to doubt us, I learned how to keep going. A lot of programs out there give you the info, then say now go practice it. But this program includes mentors that WALK BESIDE YOU AND HOLD YOUR HAND if you want it while you're out in the real world. You know when you go to a convention or watch an inspirational movie or go to a training and they teach you all the stuff, but you're left on your own to go home and figure out how to execute? Nah. Not this program. They teach you all the stuff, then they turn you loose, AND help you figure it out. I learned how to execute my leadership training WITH a mentor beside me. Also, they wouldn't let me quit, lol. I wanted to! But now where would that have gotten me? Right back to where I was. . . .someone who quits when I simply decide that finishing doesn't behoove me. And now I broke through old habits and BREAK FREE!!!!!!! . . . . I don't understand the negative reviews, but I do see that happens a lot with these kinds of programs. The negative reviews are from people who either dropped out of the program or are still in VICTIM mindset. But nah. Not me. I know I am the creator of my life and when the world comes at me or people come at me - I can choose how I respond to it.

    Heartcore Business Response

    07/05/2024

    Dear [Reviewers Name],Thank you so much for sharing your heartfelt experience with our leadership program! ?? We're thrilled to hear how it has transformed your life and provided the support you needed to achieve your dreams and break through old habits.Your determination and commitment are truly inspiring. We strive to offer not just information, but hands-on mentorship, and your story is a wonderful testament to the power of that approach.Thank you for being a part of our community and for inspiring others with your journey. Keep shining and creating your amazing life!With gratitude,

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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