We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Legal Forms

The Ticket Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Forms.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/21/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Retained Ticket Clinic for **** due to a ticket I received during COVID lockdown. Every time I went to court I was told it was rescheduled due to covid( total of 6 times) Finally I receive a letter after 1 year that i missed some court date after multiple reschedules and had a Failure to appear. I contacted ticket clinic and Paid **** to deal with the FTA and the speeding ticket in question 11/5/2021 Ticket Clinic was paid, and forms signed and I was told the ticket would be worked on 11/22/2021 I receive an email stating case was continued to 12/3/2021 12/21/2021 I receive an email stating attorney ***** ******* appeared on my behalf on 12/3/2021 and the next appearance would be 5/9/2022. It stated: "You have given us the authority to represent you in court therefore you are not required to attend." 6/13/2026 I receive an email stating My next court date is 7/5/2022. It states: "Please be aware that Attorney ***** ******* will represent you in court and you are not required to attend unless otherwise instructed" That was the last communication I recieved from ticket clinic. On 7/12/2022 I receive a letter from the courts stating I failed to appear for my citation on 7/5/2022, and have been found guilty due to "Trial by declaration in Absentia" due to me (or my attorney) not showing up to court on the court date. I reached out to Ticket Clinic immediatly, they asked to send the documents so they can review what happened and I do so on the same day 7/12/2022. Since then I have received no response. Calls go either unanswered, or I am told they will call back and they never do. I have followed up with email twice, and called over 5 times. Tomorrow is the deadline to pay the fee and request a new trial so I am going myself to do so since I have heard nothing from my attorney or Ticket Clinic, so I am out **** when my attorney didn't even show, As an officer of the court, an attorney should show up, or notify if they can't make it or are going to be late.

The Ticket Clinic is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.