ComplaintsforThe Ticket Clinic
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Complaint Details
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Initial Complaint
07/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Retained Ticket Clinic for **** due to a ticket I received during COVID lockdown. Every time I went to court I was told it was rescheduled due to covid( total of 6 times) Finally I receive a letter after 1 year that i missed some court date after multiple reschedules and had a Failure to appear. I contacted ticket clinic and Paid **** to deal with the FTA and the speeding ticket in question 11/5/2021 Ticket Clinic was paid, and forms signed and I was told the ticket would be worked on 11/22/2021 I receive an email stating case was continued to 12/3/2021 12/21/2021 I receive an email stating attorney ***** ******* appeared on my behalf on 12/3/2021 and the next appearance would be 5/9/2022. It stated: "You have given us the authority to represent you in court therefore you are not required to attend." 6/13/2026 I receive an email stating My next court date is 7/5/2022. It states: "Please be aware that Attorney ***** ******* will represent you in court and you are not required to attend unless otherwise instructed" That was the last communication I recieved from ticket clinic. On 7/12/2022 I receive a letter from the courts stating I failed to appear for my citation on 7/5/2022, and have been found guilty due to "Trial by declaration in Absentia" due to me (or my attorney) not showing up to court on the court date. I reached out to Ticket Clinic immediatly, they asked to send the documents so they can review what happened and I do so on the same day 7/12/2022. Since then I have received no response. Calls go either unanswered, or I am told they will call back and they never do. I have followed up with email twice, and called over 5 times. Tomorrow is the deadline to pay the fee and request a new trial so I am going myself to do so since I have heard nothing from my attorney or Ticket Clinic, so I am out **** when my attorney didn't even show, As an officer of the court, an attorney should show up, or notify if they can't make it or are going to be late.Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Lack of interest. Little to no Effort in helping me resolve my case. I hired The Ticket Clinic on 02/12/2021. My attorney of record is *********** and has not once made an attempt to meet with me to discuss my case and has been giving me the runaround. *********** neglects my messages and phone calls. He once answered my message (After several attempts trying to contact him via text message regarding my case) by phone call and in a rude tone of voice instructed me to stop messaging and or contact him that if I had any questions to contact The Ticket Clinic and not him. The Ticket Clinic recently changed the attorney assigned to my case with out notifying me to attorney **************** that is not on there bar of attorney's. I'm not comfortable or satisfied with The Ticket Clinics services at this point and I would like a full refund that totals out to $******** thank you.Initial Complaint
02/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
6 months ago I retained the ticket clinic to represent me. Once I signed the retainer and paid the fee the communication stopped. I've never been called by an attorney. And, unless I email them, I get zero updates or communication. The service and (no) communication is simply deplorable.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.