Business ProfileforMaster Serve Restoration, Inc.
At-a-glance
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Business Details
- Location of This Business
- 12473 Gladstone Ave #J, Sylmar, CA 91342-5359
- Years in Business:
- 14
- Business Started:
- 11/25/2009
- Business Incorporated:
- 2/22/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of C3077309 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Type of Entity:
- Corporation
- Alternate Business Name
- Servpro of Sunland/Tujunga
- Servpro of Sylmar/San Fernando
- Servpro of North Van Nuys
- Business Management
- Ms. Helen Chikko-Rasho, RMO/CEO/President
- Ms. Christine Rasho, Business Office Supervisor
- Contact Information
Principal
- Ms. Christine Rasho, Business Office Supervisor
Customer Contact
- Ms. Christine Rasho, Business Office Supervisor
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
ELLIE K
4 stars02/10/2022
"I'll refund whatever work that was not completed and you can hire someone else to complete the job. Bob (her flooring vendor) wants to remove the baseboards he installed (they were not even installed because I rejected the material) and will not do the vinyl floor. You can hire someone else to finish the job. " That was on December 31, 2021.
Bob advised me those baseboards are all that are available. Well I found some replacement very similar to what I had for $4.55 per linear foot, and advise him of same. ***** from Servpro then submitted an invoice to my insurance company requesting additional funds for the baseboards at a cost of $7.89 per linear foot plus staining and installation. When my adjuster showed me the invoice I advised her that I sourced the product and she is doubling the cost of same. That is when she fired me, again. She has had the entire insurance settlement since October and I have 1/2 of the repairs completed. They are attempting to pocket another $25,000+ un earned monies and leave me with a house with no closets or kitchen flooring, not to mention the things her workers broke while at the house. The lies, the non communication and the unsatisfactory work is appalling. These companies are given insurance money to do whatever they like and give the unfortunate homeowners the worst repair jobs ever.
STAY AWAY.
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