About
Important information
- Additional Info:To avoid delays, please include 1. Store location including street, city and state on Step 2 of the form when submitting your complaint.
Overview
BBB Accredited Since: 9/1/1961
Years in Business: 101
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Middle Tennessee
- BBB File Opened:
- 9/1/1961
- Business Started:
- 1/1/1924
- Business Incorporated:
- 10/19/1934
- Type of Entity:
- Corporation
- Alternate Names:
- Journeys
- Stone & Co.
- Underground Station
- Shi by Journeys
- Journeys Kidz
- Genesco
- Genesco, Inc.
- Kidz
- SHI
- Little Burgundy
- Journeys Canada
- Dockers
- Business Management:
- Mimi Vaughn, President/CEO/Board Chair
Additional Contact Information
- Principal Contacts
- Mimi Vaughn, President/CEO/Board Chair
- Customer Contacts
- Ms. Claire McCall, Corporate Contact
- Mr. Hal N. Pennington, Chairperson
- Mr. John W. Clinard, Vice President of Human Resources
- Mrs. Angela K. Dunn, Director of Human Resources
- Ms. Sharon Nielsen, Operations Assistant
- Ms. Jessica Sayer, Customer Service Manager
- Mr. Kalvin Giordano, Manager
- Mr. Maurice Hill, Plant Manager
- Mr. Bill Pendergraft, Plant Manager
- Mr. David Turrentine, Executive Officer
- Mr. Ryan Montgomery, Complaint Specialist
- Ms. Laura Van Sickle, Director
- Mr. Ted Macias, Vice President of Customer Service
- Mr. Tony Estes
- Mr. Mikailu Kano, Site Manager
- Mr. Rick Drew, Director of Customer Service
- Karen Craig
- Ms. Emma Drake, Senior Manager
- Mrs. Hannah Ogan, Team Leader
- Ms. Ivette Trejo, Customer Service Representative
- Ms. Selena Nunez, Customer Service Representative
- Fax numbers
- Other Fax: (931) 433-8391
- Other Fax: (931) 364-2197
- Other Fax: (615) 367-7483
- Other Fax: (800) 654-2371
- Additional Phone Numbers
- Other Phone: (800) 424-2854
- Other Phone: (615) 367-8283
- Other Phone: (800) 345-6983
- Other Phone: (615) 866-6765
- Other Phone: (931) 433-3501
- Other Phone: (931) 364-2285
- Other Phone: (931) 634-2197
- Other Phone: (615) 367-7997
- Other Phone: (866) 597-5439
- Other Phone: (615) 771-2417
- Other Phone: (931) 553-2100
- Other Phone: (931) 221-0600
Additional Information
- Business Categories
- Wholesale Shoes, Clothing, Catalog Shopping, Product Development and Marketing, Retail Shoes, General Merchandise, Hats, Rubber Footwear
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