Business ProfileforAudi Pacific

2/26/2023: I brought my car in to audi pacific for repair for a little water at the drivers side foot. Authorized 1 hour@ 304$2/28/2023: ****, Audi Rep calls. Asks for another hour and remove carpet and seats. says water has moved around and caused more damage. Authorized 1 more hour @304$.2/29/2023: ************* Rep calls. sends water pictures and says he still doesn't know where the water is coming from. Authorized another hour@304$3/4/2023: Text from ****: still working on your car 3/5/2023: Go down to retrieve personal items. find car is just sitting soaking wet and stinks of mildew. No attempt to mediate the damage. Car seats and carpet are still in the vehicle and all the pieces are stacked inside. Texted **** outraged about the treatment of my car. Immediately call insurance due to Audi pacific poor handling of the repair.3/6/2023: Text from **** saying water appears to be coming from the wiring harnes. I asked why does the water appear when its not raining. **** says I dont know yet.3/9/2023: *************** says insurance inspector was there today.3/12/2023: First report from **** they think the wiring harness needs to be replaced. I request pictures.3/13/2023: Insurance calls and confirms its a total loss. Bill from Audi for 3200$ out of no where. 3/20/2023: Not getting any word from Audi. Report to better business bureau for arbitration.-I want a real itemized bill with real costs. I will settle for 4 hours @304$-Attached pictures show the car march 5. No seats or carpet removed as authorized. Car has been left to rot. mold and mildew smells throughout.