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Find a Location

AMP Research has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAMP Research

    Auto Accessories

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers auto accessories and custom power steps. 

    Business Details

    Location of This Business
    15651 Mosher Ave, Tustin, CA 92780
    BBB File Opened:
    3/4/2014
    Years in Business:
    33
    Business Started:
    6/11/1991
    Business Incorporated:
    6/11/1991
    Type of Entity:
    Corporation
    Alternate Business Name
    • 89908 Inc
    Business Management
    • Mr. Anthony Smith, Engineering Manager
    • Mr. Don Muishima, General Manager
    • Mr. Rafael Burgueno, Shipping Manager
    • Mr. Richard Hamilton, Operations Manager
    Contact Information

    Principal

    • Mr. Don Muishima, General Manager

    Customer Contact

    • Mr. Richard Hamilton, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (949) 221-0043
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased Electric Steps from Amp Research11/28/2022 and May of 2024 one of the driver rear brackets broke.I have been back and forth on phone,emails,etc with all kind of run arounds.I am told the shut down the California warehouse and moved to ,******,or ***********This has to be one of the worst companies I have dealt with.I am supposed to have 5 year warranty.If they can't get my part to me to fix,I need a total refund to buy different brand of steps.They tell me the manager was fired,other agents fired,are the closing down?Please help.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris L

    1 star

    01/23/2024

    I bought my steps from 4 wheel parts in ********, ** 4 years ago. I was told they came with a 5 year warranty. Well over time the driver side step stopped retracting all the way. When I contacted AMP RESEARCH to file a claim under warranty they informed me (after I jumped through numerous hoops to get them the info they "needed") that I would be paying a couple hundred dollars for the labor to fix their malfunctioning part.That is complete nonsense. Every warranty I have ever dealt with on anything automotive related, labor is always included in warranty. STAY AWAY FROM AMP RESEARCH!! They are garbage!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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