ComplaintsforUniCourt

Legal Information Services

View Business profile

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Initial Complaint
09/19/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
My personal information has been entered on Unicourt's website. I have requested that the information be redacted per their protocol. I was granted a 6-month request to redact my information instead of removal per their company protocol. My information is however not properly redacted, and you can still find & connect my personal information online on their website. I am asking for it to be properly removed/redacted.
Business response
09/20/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. The ******************, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Please refer to emails sent in response to your submission for more information, and please review the submitted case page. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
08/04/2024
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I'm filing a complaint due to Unicourt failure to redact private information about me. It's in violation of privacy and jeporadizes my safety.
Business response
08/05/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
08/04/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This company posted incorrect outdated information for all to see saying that I have a court case pending that was resolved the moment it was filed - this affects employment and my reputation
Business response
08/05/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
07/27/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
My personal information has been entered on Unicourt's website. I have requested that the information be redacted per their protocol. I was granted a 6-month request to redact my information instead of removal per their company protocol. My information is however not properly redacted, and you can still find & connect my personal information online on their website. I am asking for it to be properly removed/redacted.
Business response
07/29/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. If you have made such a submission, please review the email response you received for more information. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
07/23/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I pleaded with ************************* to remove my personal lawsuit case from his web site unicourt.com but he refused. Since learning he posted it for the world to view, I have been very stressed with sleepless nights & do not want to do something harmful to myself over his crookedness. I am requesting that he remove it immediately.
Business response
07/24/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;

Customer response
07/26/2024
I experienced identify theft and do not want any of my personal information made public on any web site. I am requesting that ************************* remove my court case from his Unicourt web site.
Business response
07/29/2024
The following should be noted about this complaint and the person who made it:
This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.
UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.
There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.
To learn about our Public Records Policy, visit **************************************************************;

Customer response
07/30/2024
I contacted UniCourt & went through their recommended redaction request process to, righteously/justifiably permanently remove my court case from the internet. Initially, they complied, however it was then reposted.?. I then filed a complaint (3 rebuttals) with the Better Business Bureau & was astonished that they did not respect my first request. I am a senior citizen with disabilities that was a victim of identify theft and, understandably, want all of my personal information kept private and not exposed on the internet; I am certainly entitled to consumer privacy protection. It was strongly recommended that I file a complaint with the CA Office of the Attorney General that will be my next step to address this issue if not resolved amicably with UniCourt.
Initial Complaint
07/09/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
several transaction over a year.fraudulent act
Business response
07/10/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit ********************************************************.
Initial Complaint
07/06/2024
Complaint Type:
Sales and Advertising Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This company has published all of my personal court information including my address, court location and date. While requesting to remove this information from ****** search of my name Unicourt requires my address and phone number to submit the request. Upon adding the url the search, company sends an error message and does not except the submission. Please help.
Business response
07/09/2024
The following should be noted about this complaint and the person who made it:
This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.
UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. Court records by law are open to inspection by the general public.
There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Note: the provided URL for redaction must be from the specific individual case page, and not from a courthouse summary page. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.
To learn about our Public Records Policy, visit **************************************************************;

Customer response
07/09/2024
A public record is public to those who go into a judicial system to seek that public information.
Unicourt is not a real court and is defaming my name and putting me and my family in danger by publicly displaying my address and by producing these court files just by using a ****** search of my name not a search of my court records. Im demanding that this company take my personal information down and to stop using the publics interest in me for its own personal gain.
Business response
07/10/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
06/18/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This matter is the result of unsafe building a boundary fence which collapsed killing my 4 year old Chinese Pug ******* Consistent harassment from the family as well. I will be getting legal advise options if not removed.
Business response
06/20/2024
The following should be noted about this complaint and the person who made it:
This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.
UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.
There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.
To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
06/17/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
We are requesting very serious to this company to remove the information on ******* painting LLc, this is causing lot of problems & financial problems to our company, case was resolved and paid in full, if we dont get this information removed for website we will need to move on legal action
Business response
06/18/2024
The following should be noted about this complaint and the person who made it:
This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.
UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.
There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.
To learn about our Public Records Policy, visit **************************************************************;
Initial Complaint
05/16/2024
Complaint Type:
Billing Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Add from UniLaw on ****** that is under ************************************ being charged with a third degree felony and posted out for everyone to see when I knew nothing about this. If I was charged I would not have my License with the State! This is all wrong! States Attorney directed to dispose of all documents as no evidence. This is ******* and I do have an Attorney hired. I lived at this Condo all of 2023! If this had happened in 8/2022 as stated on ****** information I would not have been living there! This is slander and defamation of character. Unilateral had no business posting this and damaging my reputation! I almost lost my job! Plus it soils my deceased husbands name! Along with mine! This was thrown out of the ********************** same day it was submitted! How can they get away with hurting people this way? Hard working people!
Business response
05/21/2024
The following should be noted about this complaint and the person who made it:

This person has never been UniCourts customer or subscriber;
This person has never used UniCourts products or services;
Court Records are Public Records;
This complaint does not concern the services of UniCourt but is merely used as a general complaint to express a desire that public information and public court records should be hidden;
This complaint concerns public litigation and this person merely objects to the fact that court records are open for review and inspection by the general public.

UniCourt believes in open access to court records. We organize and publish court records and make them universally accessible and useful to the public. We follow the well articulated federal and state public policy that promotes open access to court records. Court records by law are open to inspection by the general public.

There is a well-established judicial principle that recognizes the positive role played by allowing public access to court records. Public access to court records permits the public to monitor and participate in such proceedings. The U.S. Supreme Court, federal courts, and state courts have all endorsed the concept of free and open access to court proceedings and court records. Such access promotes public confidence in governmental proceedings by providing a means by which citizens can scrutinize judicial power and enhance the truth finding function of the court.

UniCourt provides a clear process for requesting the redaction of a record by submitting a Public Records Redaction Request: ****************************************************. Individuals may wish to file a motion to seal a record with the court. If they meet the courts standards, an appropriate sealing order would remove the record from the public domain.

To learn about our Public Records Policy, visit **************************************************************;

Customer response
05/24/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***********************

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Cookie Preferences

Necessary Cookies

Functional Cookies

Performance Cookies

Marketing Cookies

Find a Location

ComplaintsforUniCourt

Need to file a complaint?

Complaint Details

Showing all complaints

Filter by

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Customer response

Business response

Customer response

Initial Complaint

Business response

Initial Complaint

Business response

Customer response

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Initial Complaint

Business response

Customer response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary

Cookies on BBB.org

ComplaintsforUniCourt

Need to file a complaint?

Complaint Details

Showing all complaints

Business response

Business response

Business response

Business response

Business response

Customer response

Business response

Customer response

Business response

Business response

Customer response

Business response

Business response

Business response

Business response

Customer response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary