Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gardening Stores

House Plant Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gardening Stores.

Reviews

This profile includes reviews for House Plant Shop's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

House Plant Shop has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.48/5 stars

    Average of 33 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMakenzy J

      Date: 04/30/2025

      5 stars
      Tahir was amazing help and answered all my questions and concerns! Shipping was fast and accurate!
    • Review fromAndrew T

      Date: 03/06/2025

      5 stars
      Excellent customer service when a replacement opportunity happened. Prompt, professional and very customer-oriented.
    • Review fromDeborah S

      Date: 02/10/2025

      5 stars
      Different affordable subscriptions and a different type of plant every month. I just received my 3rd order and every plant has been beautiful, healthy and happy! It's great for those who are housebound and would make a wonderful gift for the plant lover in your life!The service is fast and friendly - check it out!
    • Review fromNate K

      Date: 01/17/2025

      5 stars
      Excellent customer service, they were very responsive and extremely generous Refunding me for a ship that did not work out. Will definitely purchase from the shop in the future.
    • Review fromRenee B

      Date: 01/07/2025

      5 stars
      I am very pleased with the House Plant Shop. My first order was completely satisfactory. My Philodendron was perfect, as well as my "Mystery Plant". They were both packed extremely well and are currently happy and healthy. I will be placing more orders shortly. **************** is great! I highly recommend this company
    • Review fromDenise V

      Date: 11/26/2024

      5 stars
      They really helped me out !! Good Company !! Will keep getting plants from them !! If you have a problem with your plant they will help with trying to save if you can't they will refund !! How many small companies do you know that will do that !! ??
    • Review fromMaribel G

      Date: 09/25/2024

      5 stars
      Excellent customer service! I had a problem with my Dracaena plant, I my email customer service and was quickly responded to and the issue promptly resolved. I highly recommend this company. I will place more orders in the near future. A+++
    • Review fromMegan J

      Date: 09/17/2024

      5 stars
      I ordered a few plants and all but 1 came in great condition. Unfortunately one arrived not looking so good. The company was incredibly quick at responding and shipped me a new beautiful plant out immediately. I will order from them again in the future!
    • Review fromTravis B

      Date: 09/04/2024

      5 stars
      This is one of the best places to order plants online. They send the actual variety you purchase and are reasonably priced. I bought 2 plants from them. One was in pristine condition and health when it arrived. The 2nd one took a beating during its journey in the heat, and they offered me a replacement or refund without any hassle. They are very responsive to emails and offer excellent customer service. I highly recommend.
    • Review fromVladi G

      Date: 08/28/2024

      5 stars
      Excellent customer service! I had a problem with my ********************** upon arrival, and my email was quickly responded to and the issue promptly resolved.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.