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Business Profile

Collections Agencies

Rash Curtis & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Rash Curtis & Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 99 total complaints in the last 3 years.
    • 26 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/31/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with RASH CURTIS & ASSOCIATES, I do not have a contract with RASH CURTIS & ASSOCIATES, They did not provide me with the original contract as I requested. I recently reviewed a copy of my credit report and noticed that I had fraudulent accounts on my report. Please remove these accounts from my report as they are hurting my ability to obtain credit as well as a home.

      Business Response

      Date: 04/10/2025

      Good morning,                                                                                                                                            

      This is in response to BBB complaint #******** filed by ****** ***** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** is reporting one delinquent account to the credit bureaus for ****** ******

      The account was placed for collections on 10/25/2023 for services rendered by the creditor through 02/04/2022.

      On 10/26/2023, ***, as required, mailed ****** ***** notice of the debt.This notice was mailed to the address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation,they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation. This account was ultimately reported to the credit bureaus on 12/27/2023 for nonpayment.

      ****** ***** asserts in this BBB complaint that the original contract wasnt provided when requested. This BBB complaint is the first and only contact *** has had with ****** ****** *** has never received a request from ****** ***** to get supporting documents sent until this BBB complaint was filed. *** contacted the original creditor and requested an itemized statement for the services rendered and a billing summary. These documents were received by *** and mailed to ****** ***** on 04-03-2025. The documents were mailed to the address in this BBB complaint.

      ****** ***** also asserts that a contract was never signed with *** to collect on behalf of the original client. The original client did not sell the debt to ***. *** works under a strict BAA (Business Associate Agreement) contract with the original client to collect their past-due accounts.

      *** has investigated the dispute and confirmed with the creditor that the debts it is reporting are accurate and under the circumstances, neither the ***** nor the **** mandate that *** remove the **** from ****** ****** credit reports.

      As required, the account is being reported to the credit bureaus as disputed.

      Thank you,


      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:12/12/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Rash Curtis send me debt collection mail for the debt I never owed to 3 J rentals. Rash Curtis should not take the debt collection job which is not verified. It is identity theft.

      Business Response

      Date: 12/19/2024

      Good morning,

      This is in response to BBB complaint #******** filed by *** *** against Rash Curtis &Associates (RCA). *** would like to respond as follows:

      Per the complaint, *** *** is alleging the accounts are the result of identity theft/fraud. When a consumer claims an account is the result of identity theft/fraud, *** requires that the consumer file a police report with their local police department or with the ************************ website, write a letter of dispute and send a legible copy of a state issued drivers license or identification card, front and back.

      *** will forward this information to the original client once we receive the copy of the entire police report filed or FTC identity theft complaint and copy of front and back of drivers license or I.D. *** has only received the letter of dispute. Once *** receives the remaining documents, they will be sent to the creditor for an investigation into the claim of ID theft.

      *** *** can mail (P.O Box ************************), fax *************) or email **************************************************************************)these documents to ***. Please include accounts number ******* in the subject line.
      *** *** will be notified of the outcome of the creditors investigation into the manner. 

      As required,FDCPA and **** the account (once reported) will be updated to the credit bureaus as disputed.

      If the original client deems this account fraud, the account will be deleted from *** *** s credit reports.

      Thank you,

      ******* ********
      Quality Assurance and Compliance Manager

    • Initial Complaint

      Date:12/03/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with RASH CURTIS & ASSOCIATES, I do not have a contract with RASH CURTIS & ASSOCIATES, They did not provide me with the original contract as I requested. I recently reviewed a copy of my credit report and noticed that I had fraudulent accounts on my report. Please remove these accounts from my report as they are hurting my ability to obtain credit.

      Business Response

      Date: 12/09/2024

      Good afternoon,

      This is in response to BBB complaint #******** filed by **** ****** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has one delinquent account in our office.

      The account was placed for collections on 09-14-2020 for services rendered by the creditor to you on 04-01-2019.

      On 09-15-2020,RCA, as required, mailed **** ****** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid.The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however,since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061,*** will proceed with the deletion of this account from the credit bureaus.

      Upon receipt of this complaint, *** contacted the original creditor and requested an itemized statement for the services rendered to **** ****** and a billing summary.

      The documents were received by *** and mailed on 12-06-2024 to **** ****** to the address in this BBB complaint.



      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:11/15/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not obligated for the debt associated with RASH ****************************** I have no contract with RASH ****************************** and they have not provided the original agreement as requested.

      Business Response

      Date: 11/22/2024

      Good morning,

      This is in response to BBB complaint #******** filed by ***** ****** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has one delinquent account in our office.

      The account was placed for collections on 06-16-2021 for services rendered by the creditor to you on 11-01-2020.

      On 06-17-2021,RCA, as required, mailed ***** ****** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid.The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however,since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061,*** will proceed with the deletion of this account from the credit bureaus.

      Upon receipt of prior complaints, *** contacted the original creditor and requested an itemized statement for the services rendered to ***** ****** and a billing summary. These documents were received by *** and mailed to ***** ****** to the address in this BBB complaint on 09-06-2024.




      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:11/12/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being charged for a $833 collection. That I have no contract or any relationship with the merchant or collector. I have communicated with them multiple times and they arent able to help since they can verify my identity I have never used this service nor have they been able to provide any contracts I demand this off my credit report as my next step is contacting the ****

      Business Response

      Date: 11/22/2024

      Good morning,

      This is in response to BBB complaint #******** filed by ***** ***** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has five delinquent accounts in our office.

      The first account was placed for collections on 09-11-2018 for services rendered by the creditor to you on 04-25-2018.

      On 09-12-2018,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid.The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however,since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061,*** will proceed with the deletion of this account from the credit bureaus.

      The second account was placed for collections on 12-24-2019 for services rendered by the creditor to you on 02-08-2019.
      On 12-26-2019,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the ****************************.
      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      The third account was placed for collections on 12-24-2019 for services rendered by the creditor to you on 04-03-2019.
      On 12-26-2019,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the ****************************.
      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      The fourth account was placed for collections on 01-24-2020 for services rendered by the creditor to you on 02-08-2019.
      On 01-27-2020,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the ****************************.
      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      The fifth account was placed for collections on 10-05-2020 for services rendered by the creditor to you on 02-29-2020.
      On 10-06-2020,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      Upon receipt of this complaint, *** contacted the original creditor and requested an itemized statement for the services rendered to ***** ***** and a billing summary. Once these documents are received by ***, they will be mailed to ***** ***** to the address in this BBB complaint.



      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:11/06/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with RASH ****************************** I do not have a contract with ***** MEDICAL CENTER RC-EPIC. They did not provide me with the original contract as I requested

      Business Response

      Date: 11/15/2024

      Good morning,

      This is in response to BBB complaint #******** filed by **** ******* against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has three delinquent accounts in our office.

      The first account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 04-01-2019.

      On 12-04-2019,RCA, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid.The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however,since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061,*** will proceed with the deletion of this account from the credit bureaus.

      The second account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 03-15-2019.
      On 12-04-2019, ***, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      The third account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 04-01-2019.
      On 12-04-2019, ***, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      Upon receipt of this complaint, *** contacted the original creditor and requested an itemized statement for the services rendered to **** ******* and a billing summary. Once these documents are received by ***, they will be mailed to **** ******* to the address in this BBB complaint.



      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

      Customer Answer

      Date: 11/16/2024

       
      Complaint: 22524072

      I am rejecting this response because:

      Sincerely,

      **** *******

      Business Response

      Date: 11/22/2024

      Good morning,

      This is in response to BBB complaint rejection #******** filed by **** ******* against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has three delinquent accounts in our office.

      The first account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 04-01-2019.

      On 12-04-2019,RCA, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid.The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however,since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061,*** will proceed with the deletion of this account from the credit bureaus.

      The second account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 03-15-2019.

      On 12-04-2019, RCA, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      The third account was placed for collections on 12-02-2019 for services rendered by the creditor to you on 04-01-2019.

      On 12-04-2019, RCA, as required, mailed **** ******* notice of the debt. This notice was mailed to the same address provided by the original client and the same address in this BBB complaint. *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation, they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation, however, since the nature of this dispute is credit reporting and validation of debts related and with the upcoming implementation of California Senate Bill 1061, *** will proceed with the deletion of this account from the credit bureaus.

      Upon receipt of this complaint, *** contacted the original creditor and requested an itemized statement for the services rendered to **** ******* and a billing summary. These documents were received by *** and were mailed to **** ******* to the address in this BBB complaint on 11-21-2024.



      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:10/15/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable with this debt with RASH CURTIS AND ASSOCIATES. They did not provide me with the original contract as I requested.

      Business Response

      Date: 10/24/2024

      Good afternoon,  

      This is in response to BBB complaint #******** filed by ***** ***** against Rash Curtis & Associates (RCA). *** would like to respond as follows:

      *** is reporting two accounts to the credit bureaus.

      The first account was placed for collections on 05/02/2019 for services rendered by the creditor on 10/05/2018.

      On 05/03/2019, RCA, as required, mailed ***** ***** notice of the debt.This notice was mailed to the same address provided by the original client.

      *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation,they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation. This account was ultimately reported to the credit bureaus on 06/26/2019.

      The second account was placed for collections on 05/02/2019 for services rendered by the creditor on 10/05/2018.

      On 05/03/2019,***, as required, mailed ***** ***** notice of the debt. This notice was mailed to the same address provided by the original client.

      *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation,they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation. This account was ultimately reported to the credit bureaus on 06/26/2019.

      ***** ***** asserts in this BBB complaint that the original contract wasnt provided when requested. This BBB complaint and an electronic dispute filed with the credit bureaus on 11/19/20, 11/21/20, 11/22/20, (*** responded back electronically on 11-23-2020) then 11/24/20, 11/25/20, 11/26/20, 11/27/20, 11/28/20, 11/29/20,11/30/20 and 12/01/20 (*** responded back electronically on 12/14/20 and 12/15/20) is the only contact *** has had with ***** *****, in which the original contract was never requested.

      Upon receipt of this complaint, *** contacted the original creditor and requested an itemized statement for the services rendered and a billing summary. These were received by *** and mailed to ***** ***** on 10-23-2024. The documents were mailed to the address in this BBB complaint.  

      ***** ***** also asserts that a contract was never signed with *** to collect on behalf of the original client. The original client did not sell the debt to ***. *** works under a strict BAA (Business Associate Agreement) contract with the original client to collect their past-due accounts.

      *** has investigated the dispute and confirmed with the creditor that the debts it is reporting are accurate and under the circumstances, neither the ***** nor the **** mandate that *** remove the marks from ***** ****** credit reports.

      As required, the accounts will be reported to the credit bureaus as disputed.


      Thank you,

      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:10/08/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with *************************. I donot have a contract with the Rash Curtis and associates. They did not provide me with the original contract as requested.

      Business Response

      Date: 10/16/2024

      Good morning,

      This is in response to BBB complaint #******** filed by ***** ******** against Rash Curtis & Associates (***).*** would like to respond as follows:

      RCA is reporting two accounts to the credit bureaus. The first account was placed for collections on 12/05/2019 for services rendered by the creditor on 02/24/2019.

      On 12/06/2019, ***, as required, mailed ***** ******** notice of the debt. This notice was mailed to the same address provided by the original client.
      *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation,they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation. The account was ultimately reported to the credit bureaus on 01/27/2020.

      The second account was placed for collections on 09/14/2021 for services rendered by the creditor on 06/10/2019.

      On 09/15/2021,RCA, as required, mailed ***** ******** notice of the debt. This notice was mailed to the same address provided by the original client.

      *** has never received any indication that the address was incorrect through returned mail from the *****************************

      The notice explains that if the consumer disputes the debt and/or requests validation,they must contact *** within 30 days. If there is no response, the debt is deemed valid. The notice also states that the item will be listed with the credit bureau(s) if the consumer fails to fulfill the terms of their credit obligation. The account was ultimately reported to the credit bureaus on 11/29/2021.

      From 09/30/24-10/09/24 ***** ******** called to *** to negotiate a settlement off the balance and agreed to pay $6,072.44 to close the accounts.

      This balance was paid and both accounts are considered settled in full. *** agreed to delete both accounts from the credit reports of ***** ******** as well.


      Thank you,
      ******* ********
      Quality Assurance & Compliance Manager

    • Initial Complaint

      Date:09/08/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Rash Curtis & Associates. I do not have a contract with Rash Curtis & Associates, they did not provide me with an original contract as I requested.

      Business Response

      Date: 09/19/2024

      Good morning,

      This is in response to BBB complaint #******** filed by ***** ******** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** has submitted a request to have this item deleted from ***** Thomasons credit reports effective immediately.

      Please allow the credit bureaus time to update their records.

      *** apologizes for any inconvenience.





      Thank you,

      ******* ********
      Quality Assurance and Compliance Manager

    • Initial Complaint

      Date:09/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ****** *****. Im making this complaint on behalf on my *****, ****** Allbritian. ****** is an Autistic adult living in a care home. She received a letter from Rash Curtis & Associates regarding a debt from *** Medical Billing. Here is what concerns us: 1. All her medical is pay through insurance.2. If for some reason there is an outstanding balance this letter is the first shes heard about it. Seems like there should be a few bills sent for the unpaid balance before shed get a letter from a debt collector. 3. The bill from Rash Curtis does not say who the debt is originally owned too.4. I have not contacted Rash Curtis because after a little study on the internet it seems this happens a lot with them.

      Business Response

      Date: 09/18/2024

      Good morning,                                                                                                                                                                                                                                                                                                                                                                   
      This is in response to BBB complaint #******** filed by ****** ***** on behalf of her niece ****** ********** against Rash Curtis & Associates (***). *** would like to respond as follows:

      *** would need a Power of Attorney or verbal permission to discuss any details regarding accounts in our office.

      The documents can be mailed to RCA at (**************************************************), faxed *************) or emailed **************************************************************************).

      Please include the debtors name in the subject line.


      Thank you,


      ******* ********
      Quality Assurance and Compliance Manager

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